System and application management vendors are attempting to create simpler network and apps management solutions by increasing the breadth of hardware and apps they can manage. In so doing they increase complexity, and the effort required to maintain optimal messaging and collaboration capabilities. Large Microsoft Exchange and SharePoint shops (typically with 10,000 users and upwards) are, by default, using Microsoft's Operation Monitoring tool SCOM. However, optimised management requires fully integrated third party value accelerators on top of SCOM that focus on automatng routines, as well as handling configuration and planning issues.
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