With visitor pre-registration figures already 10% ahead on 2013, SITS – The Service Desk & IT Support Show looks set to enjoy a record turnout for its 20th anniversary edition. Opening tomorrow, on Tuesday 29 April, at London’s Earls Court, the two day event is set to welcome thousands of IT professionals from across the UK’s IT service management and support community.
In a world where even the most minor of IT faults can lead to serious disruptions and revenue losses, quality IT support professionals and service providers are an increasingly vital component of any competitive business. And SITS14 is their annual go to event to keep up-to-date with the latest tools, technology and trends.
Visitors to this year’s SITS will benefit from seeing the latest innovations from some of this industry’s leading specialist vendors, integrators, consultancies and service providers. Among the show’s 100 exhibiting companies are Hewlett-Packard, Atlassian, USU AG, Hornbill, LogMeIn, Citrix, Gartner, Service Desk Institute, ManageEngine, TOPdesk, ITSMF UK, Cherwell Software, and Axios Systems.
Recent additions to the exhibitor list include Tata Consultancy Services, Canotec/Kyocera Document Solutions, and DeskCenter Solutions UK. Whilst AXELOS, which now owns the intellectual property of the whole Best Management Practice portfolio, has been announced as the new sponsor of the show’s registration area and twitter screens (search #SITS14 or follow @SDITS for event updates).
Tomorrow also sees the unveiling of the results of the show’s first ever ITSM Contributor of the Year Award. Launched to reward the significant contributions made by the UK’s ITSM professionals, details of the winner and finalists have been published in a limited edition ServiceDesk360 printed magazine. Available only to show visitors, the copies of the magazine can be collected from the Servicedesk360 Lounge on stand 816.
To view this year’s SITS – The Service Desk & IT Support Show exhibitor list, please visit http://onlineexhibitormanual.com/SDITS14/exhi/exhibitorList.aspx.
“SITS is a busy and brilliant event for the industry – clearly the most focused and clearly defined of all the IT support exhibitions and a treasure trove for all concerned – networkers, vendors, buyers, practitioners, analysts and consultants,” says independent management consultant, and popular SITS speaker, Barclay Rae.
Free education programme
Whilst new products and software applications remain a practical draw for many visitors to the show, the comprehensive free education programme – combining six Keynotes (featuring Gartner), over 40 seminars (in three dedicated theatres), in-depth roundtable discussions, and essential breakfast briefings – provides a broad spectrum of perspectives on the key issues and challenges affecting today’s ITSM and IT support community.
Exclusive case studies from Hewlett-Packard, Network Rail, Virgin Media, and World Food Programme, plus a new white paper from the SDI and Cherwell Software are just a few of the highlights.
The full programme, including session details and timings, is available to view online at www.servicedeskshow.com/education.
Free seminar tickets will be available on the day from the show’s Seminar Registration Desk. All Keynotes and seminars are available to pre-book (for £6 per session) before 4.00pm today (Monday 28 April).
Places at the Hot Topic Roundtables are free and are available on a first come, first served basis on the day. Hot Topics for 2014 include Hiring and motivating great IT talent; BYOD; Emerging methods: Agile, Devops; Effective IT governance; Making OLAs easier and achievable; and Lean ITSM – Better, quicker, cheaper.
With 4,362 attendees last year, SITS may need little introduction within the industry it serves. However for those that have yet to enjoy the SITS experience for themselves – 2014 may be the perfect year to give it try.
“It doesn’t matter how long you’ve been in the industry – you’ll never know everything. The show is a great forum to pick up hints and tips on how to continue improving the services our customers expect,” says Nina Pink, IT service manager at Dairy Crest.
SITS – The Service Desk & IT Support Show at Brompton Hall, Earls Court, London, is open from 9.30am to 5pm on Tuesday 29 April and Wednesday 30 April (Breakfast Briefings begin at 8.30am on both days).
For further information, and to register free in advance, please visit www.servicedeskshow.com and quote priority code PR14 (www.eventdata.co.uk/Visitor/SITS.aspx?TrackingCode=PR14).
Registering in advance is highly recommended and will also give you free access to Infosecurity Europe 2014, Europe’s No.1 information security event, co-located at Earls Court.
Please note, free advance registration closes at midnight on Monday 28 April (after which a £20 door charge may apply).
To download the new SITS14 web app, please visit www.eventmobi.com/sits14.
The 19th edition of SITS – The Service Desk & IT Support Show took place at London’s Earls Court in April 2013, it attracted 4,362 visitors from 40 different countries. 91% of surveyed visitors rated their show experience as excellent/good.
SITS – The Service Desk & IT Support Show was shortlisted for Best UK Trade Show Exhibition (under 2,000m2) at the Association of Event Organisers (AEO) Excellence Awards in 2012.
Diversified Communications UK Ltd (Diversified UK) is a fast growing trade event organiser and publisher based in Brighton and Nailsworth (Glos). Diversified UK’s portfolio includes SITS – The Service Desk & IT Support Show; office*; Casual Dining (new for 2014); lunch!; Natural & Organic Products Europe; Nordic Organic Food Fair and Natural Products Scandinavia in Malmö, Sweden; Geo Business (new for 2014); Ocean Business (including Offshore Survey Conference & Ocean Careers); MARELEC Marine Electromagnetics conference in Hamburg, Germany; camexpo; Natural Products magazine; and the Natural Beauty Yearbook.
Diversified UK is part of Diversified Communications, a leading international media company with a successful portfolio of sector leading exhibition, conferences, publications and websites.