Technology -> Systems Mgmt
Released: 4th December 2013
Compuware Corporation (Nasdaq: CPWR), the technology performance company, today announced the results of a *global CIO survey on the impact of new technologies and trends on the mainframe application environment. The survey found mobile technology is increasing complexity, usage and costs of mainframe applications. As a result, companies are finding it more difficult to isolate and fix problems. Nearly 90 percent of CIOs said they are using outdated transaction monitoring practices that don't provide visibility into how distributed and mainframe applications interact. In addition, IT staff are spending needless time in "war rooms" trying to resolve complex application issues they can't see, increasing the likelihood that if problems persist, brand reputations -- and bottom lines -- suffer.
"The survey results paint a picture of what IT departments have to cope with on a day-to-day basis," said Kris Manery, Senior Vice President and General Manager, Mainframe Solutions, Compuware. "The findings showed that more than half of customer-facing and business-critical applications are dependent on the mainframe. At the same time, 68 percent of CIOs felt distributed application developers are unaware of the impact they have on the mainframe environment. That is cause for concern as a poorly optimized application interacting with the mainframe will drive up MIPS (Million Instructions Per Second) costs unnecessarily. Those costs could be drastically reduced if developers had visibility into how their code was impacting the mainframe."
The mainframe in the new hyper-distributed world: new workloads, new challenges
In a related subject, distributed applications are increasing mainframe usage, as well as increasing complexity and risk into the mainframe environment, also making it more difficult to manage. Developers unfamiliar with the mainframe are often not optimizing code, causing inefficiencies to creep through. As a result, the computer power needed to deliver applications, or MIPS consumption, is escalating. In addition, IT teams are under more pressure to deliver high-performing applications, as slow-downs or failures directly impact revenue, brand and productivity. The survey revealed many issues, including the following:
Fighting new problems with old tools
Companies are still using outdated silo-focused methods to monitor performance and are often unaware there is a problem until it starts impacting users. Yet added complexity is making it increasingly difficult to find and isolate the cause of issues, making problem resolution slower, despite added pressure from the business for technology to perform well. The survey addressed these new complexities and how they impact business:
"New problems require new solutions," said Manery. "The interconnected nature of the enterprise application environment needs to be managed in an integrated way. If IT is constantly tied up trying to solve problems, it has a ripple effect across the business, delaying projects and holding back innovation. Over time this makes it harder for businesses to compete and companies lose their competitive edge. Yet by moving from a reactive to a proactive approach to identifying and rectifying performance issues before they turn into problems for end-users, companies can deliver time and resources back to the business to invest in more revenue-generating activities."
*Commissioned by Compuware and conducted by independent research company Vanson Bourne, the survey was administered to 350 CIOs at large companies covering a cross-section of vertical markets in Australia, Benelux, France, Germany, Italy, Japan, the UK and the U.S.
About Compuware APM for Mainframe
Compuware APM for Mainframe is the industry's first and only 24/7 end-to-end performance monitoring solution that traces every transaction from the browser through distributed tiers and deep into the mainframe. Compuware APM for Mainframe unites PurePath for z/OS with Compuware Strobe to provide an exclusive level of visibility into mainframe applications that includes CICS and Java transaction performance with deep root-cause analysis. With unparalleled visibility across the enterprise, organizations can view the impact distributed code has on mainframe workload, enabling them to reduce MIPS and postpone upgrades, speed mean time to resolution and improve customer satisfaction. For more information, visit www.compuware.com/apm4mainframe.
Published by: IT Analysis Communications Ltd.
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