London — July 18, 2013 — FICO (NYSE:FICO), a leading predictive analytics and decision management software company, today announced that Lowell Group, a leading UK-based purchaser of consumer debt portfolios, has selected FICO® Blaze Advisor® business rules management system to develop a flexible and powerful decision management solution on the .NET framework. Lowell, which manages the debt for more than 10 million accounts, will use the solution to continue to build on their already efficient debt collection through further enhancing their strengths in precision scoring and strategy automation.
Using FICO Blaze Advisor, Lowell’s collections managers will be able to write and change strategies for handling consumer debt, without relying on IT support. Lowell can ensure its teams execute the most effective customer-centric strategy every time, based in part on analytics that will prioritize and identify the most appropriate accounts and strategy options.
“We continually purchase new portfolios, and each account in those portfolios requires a targeted approach to continue to improve results,” said Gary Edwards, chief information officer at Lowell Group. “It’s critical that we have an efficient and consistent way to identify the right strategy at both the account and customer level, and that we can change strategies rapidly to continually develop performance and customer experience. Implementing FICO Blaze Advisor will enhance our current market-leading approach and enable us to further automate, speed up and support high-volume decision-making, in order to achieve greater productivity, strong performance and the best possible customer experience.”
“Unlike many collections organizations, Lowell understands the importance of analytics and rapid adaptation,” said Hayley Kershaw, vice president and general manager for FICO in Europe, the Middle East and Africa. “We have seen many ways our software can support their ambitious goals for speed, consistency and customer-centric collections.”
FICO® Blaze Advisor® is a leading business rules management system, delivering unparalleled speed and agility in the deployment and management of high-volume, automated decisions. FICO Blaze Advisor enables business users to easily design, deploy, execute and maintain business rules and policies as part of an automated business application. Blaze Advisor supports the industry’s leading platforms and standards, including Microsoft .NET, Java 2 Enterprise Edition (J2EE), Web Services and Spring 3.0.
FICO (NYSE:FICO), formerly known as Fair Isaac, delivers superior predictive analytics solutions that drive smarter decisions. The company’s groundbreaking use of mathematics to predict consumer behavior has transformed entire industries and revolutionized the way risk is managed and products are marketed. FICO’s innovative solutions include the industry-leading solutions for measuring credit risk, managing credit accounts, identifying and minimizing the impact of fraud, and customizing consumer offers with pinpoint accuracy. Most of the world’s top banks, as well as leading insurers, retailers, pharmaceutical companies and government agencies, rely on FICO solutions to accelerate growth, control risk, boost profits and meet regulatory and competitive demands. Learn more at www.fico.com. FICO: Make every decision count™.
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