Leading IT solutions consultancy, ramsac, has announced it is providing remote IT support and strategic guidance for The Park School, an outstanding Special School in Woking, Surrey. Along with remote technical support, regular network management visits and strategic advice, ramsac has also helped the school to implement new servers to ensure its vital systems are secure and reliable.
Deputy Head Teacher of The Park School, Paul Walsh, commented, “With a busy IT network, we found we were spending a lot of time solving day to day problems, when obviously our energies would be better spent on the teaching curriculum – so being able to call upon the expert support from ramsac means our internal IT department can concentrate on its core role, with total peace of mind.”
Like most schools and organisations, The Park School looks to provide its users with a modern, highly adaptive and reliable IT network that caters for the latest tablets and mobile devices as well as more traditional desktop PCs and laptops. At the heart of these systems are the Dell servers which ramsac, as a Dell Certified Partner, installed and configured, as well as virtualised servers, all of which ramsac are managing on an on-going basis.
Managing Director of ramsac, Robert May, comments, “With a large number of PCs, the new Dell servers and numerous pupil and staff-owned devices using the network, The Park School has the typical needs and concerns of most 21st Century schools. Whilst it needs to offer flexible and reliable network connections (both wired and through Wi-Fi) it also needs to maintain full security as much as it does with physical security for people and the facilities. The school relies upon these services not only to maintain academic systems but also the wider back office and administration systems which enable it to run as a commercial organisation as well. Whilst the excellent in-house team gets on with the day-to-day IT needs, ramsac monitors the servers and network whilst ensuring upgrades are made and more specialised areas, such as software licensing and internal training, are covered. We meet with the school once a month to ensure its systems are fully meeting its needs and also have strategic meetings to make sure this continues to be the case.”
The Park School initially chose to work with ramsac because of its excellent value for money, bespoke service offering and high degree of expert knowledge, which stood out from other providers, as Paul Walsh concludes, “We wanted to work with a local provider so we could easily have face-to-face interaction as well as remote support and ramsac impressed us with its experience, partnership with key IT providers, knowledge of these technologies and the friendly and highly personalised service. The company is also very in-tune with our needs, for example the recent upgrades were installed and fully commissioned during the school holidays for minimum disruption, and has the expertise to ensure we can use new technology (such as Apple iPads) with our existing investments, giving us the peace of mind we are future-proofed and can keep our pupils and staff fully secure online.”
For more details on all ramsac services please visit www.ramsac.com or phone 0844 225 1600.
Founded in 1991, ramsac offers a ‘menu’ of outsourced stress-free IT services that allows clients to match their individual needs. For some clients it may simply be support at the end of the phone, for others a part-time network manager, for many businesses its help in developing a longer term overall IT strategy. Whatever the requirement clients are guaranteed impartial, jargon-free advice.
This enables those businesses and organisations for which a dedicated in-house IT department may not be practical, to outsource all or part of their IT needs. In return they benefit from properly planned cutting edge IT solutions and support without any of the headaches often associated with managing technology. The end result is that any business can now get top level joined-up grown up IT advice for a fraction of the cost.
ramsac is committed to providing excellence in customer service and is proud to maintain a 97% client retention rate. The company won the 2011 Toast of Surrey Award for the ‘Companies with a turnover of up to £5m’ category. ramsac is also an ISO 9001 Quality Approved firm, a Microsoft Gold Certified Partner, a Citrix Silver Partner and an accredited Investor in People.