Technology -> Systems Mgmt
Released: 28th November 2012
London, U.K.--November 28th 2012--Compuware Corporation (Nasdaq: CPWR), the technology performance company, today announced that Experian, a leading provider of global information services for businesses, has implemented Compuware APM® — dynaTrace — as its solution for application performance management (APM). With Compuware dynaTrace®, Experian is able to reduce time-to-market and improve the quality of new applications and services by quickly pinpointing the source of performance issues during the early stages of development and quality assurance cycles. This enables Experian to launch new services in shorter time periods, which is a key business objective for their data and analytics specialist.
“We need to deploy the latest and most advanced services for our customers as quickly as possible, and this is where the information delivered by dynaTrace offers the highest value,” said Paul Hill, head of support and quality assurance at Experian. “By implementing dynaTrace, we have the ability to dig down into application code on a granular level during the quality assurance (QA) stage, identifying the source of any performance problems picked up during load testing.”
“With our software architects, development and testing teams based in a number of locations across different time zones, it’s important that communication is as clear and as detailed as possible,” said Hill. “With dynaTrace, we are able to identify exactly where performance issues originate and share transaction snapshots that different teams can utilise consistently. This helps us to remedy the root cause of any problems quickly and effectively, allowing us to bring our latest services to market much faster, and ultimately deliver the best customer experience possible.”
Experian has grown rapidly over the past few years, both organically and through acquisitions. Coupled with the nature of its business, this means that Experian’s services are based on a number of complex applications that are pulling information from multiple internal and external systems to provide users with the intelligence they need. This model has been hugely beneficial in helping Experian to maintain its competitive edge through delivering new services to its customers quickly.
“For organisations like Experian, reducing time-to-market while improving the user experience of online applications is a key objective,” said David Cooper, U.K. Regional Director for Compuware’s APM business unit. “In order to maintain a competitive edge, companies now require more information about exactly where performance issues are occurring during the testing and development stage—not just after the service has been deployed. With dynaTrace’s end-to-end approach, Experian gets actionable insight into where its applications can be improved, ensuring their customers receive the best user experience possible.”
Compuware APM® is the industry’s leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Compuware APM provides the market’s only unified APM coverage across the entire application delivery chain—from the edge of the internet through the cloud to the datacenter. Compuware APM helps customers deliver proactive problem resolution for greater customer satisfaction, accelerate time-to-market for new application functionality and reduce application management costs through smarter analytics and advanced APM automation.
With more than 4,000 APM customers worldwide, Compuware is recognized as a leader in the “Magic Quadrant for Application Performance Monitoring” report. To read more about Compuware’s leadership in the APM market, click here.
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Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
Experian is the leading global information services company, providing data and analytical tools to clients around the world. The Group helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score, and protect against identity theft.
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended 31 March 2012 was US$4.5 billion. Experian employs approximately 17,000 people in 44 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.
For more information, visit http://www.experianplc.com.
Published by: IT Analysis Communications Ltd.
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