Papers from Quocirca (Page #2)
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16. Telecoms reinvention - optimising the online customer experience
As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.
17. Mobile Application Momentum
With the seemingly un-wavering boom in sales of smart mobile handsets, the opportunity for developing and selling mobile applications more sophisticated than ringtones and games is ever more appealing.
18. "Digital Britain" - opportunities and risks for UK businesses
Digital Britain is the UK government's strategic vision for the UK digital economy. While social inclusion and rights protection are major themes, the plans will also have a significant impact on businesses.
19. Telecoms companies' re-invention
As markets fragment, industries are forced to converge and customer relationships have become more dynamic and fragile.
20. Removing the complexity from information protection
Encryption technologies can reduce risks by ensuring the information on devices is secure when users are on the move. They can also add value by the secure sharing of information among authorised users and by enabling more secure remote working.
21. Beating IT recession blues
There is a link between the performance and capabilities of the IT function and overall business performance, but not everybody is aware of this, or takes advantage of it.
22. Light touch, firm impression
The automation of traditional paper based processes with technology can lead to unnecessary complexity. This leads to increased costs and other challenges which can be avoided if solutions are simple and fit closely to the business task in hand.
23. Standardised Battlespace SOA
Network Centric Operations (NCO) recognises the demand for pervasive decision-making in the modern battlespace. NCO provides the ability to leverage information networks to generate a more dynamic and agile decision-making space.
24. Soaring across the regions
Small and medium sized businesses (SMBs) across the UK have exploited the internet as it has evolved from an interesting medium for the technology-aware to an essential commercial platform
25. Remote IT Management
Businesses of all sizes have to manage an increasing diversity of remote users and devices. The task ranges from simply keeping systems running to ensuring security, compliance and the achievement of environmental goals.
26. Superhighway at the crossroads
Connection options and services have expanded, with opportunities for internet service providers (ISPs) to add value beyond simply forwarding bit and bytes. This report explores the challenges and opportunities these companies face.
27. Keep Talking Not Spending
Even when facing challenging economic times, businesses still need to communicate and rely on technology to connect with customers, suppliers etc. Here are 10 steps that can be taken to grow the value and use of communications, while controlling cost
28. Loud and Clear
What starts as a useful extra tool or 'competitive edge'soon becomes the accepted norm and a search for improved quality and utility then ensues.
29. Total telecoms expense management
It is too simplistic to make blanket cuts or restrict use and opting for cheap alternatives may lead to a loss of business value. what best practices should companies adopt to meet their total communications needs and avoid unnecessary costs?
30. Average Inc.
The Average Inc. could do quite a lot to improve the ways it uses technology in order to reduce risk, ensuring business continuity, and to cut unnecessary cost.