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In a previous article we described the Fifth revolution of computing. We finished that by speculating as to the nature of the UI that would come with it. There has to be a new user interface. The reasoning is simple. There are too many new factors involved in the use of mobile devices for any existing user interface to be appropriate. The important factors are:
One only needs to consider a few of these factors to conclude that neither a Windows-type interface or a web browser based interface is going to cut the mustard. Both are too complex and too visually oriented, and neither integrates well with voice.
In the past, user interfaces have not evolved according to a rational set of principles. Instead, an idea has been added to, extended and often damaged as a consequence. For example the Windows type of interface was compromised from the start by its inheritance of function keys and special characters so that experienced users could use short-cuts. These were left in place when pointer based features came along, giving us drop down menus, icons, buttons, slide bars and the rest. In reality what happened was that, fundamentally, several different ways of achieving anything were provided. With interfaces, choice is not a good thing for new users even if it satisfies experienced ones that know what choices to make - and in practice it confuses them too. Similar criticism can be made of the browser based interface.
The possibilities for a new UI might include:
The new UI will be both more sophisticated and simpler than anything that exists right now. However there is a sting in the tail. Whenever a new UI emerges all existing applications have to adapt and this is usually a painful process. It is going to be a very painful process in this instance, because this includes all the web sites that exist out there. To have much of a chance of leveraging the new mobile devices they will have to move into XML and they will have to be able to exploit whatever interface finally emerges.
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11th September 2002: 'Art Rosenberg' said:
The article is slowly recognizing that "user interfaces" are shifting to accommodate multi-modal personal communications. This is a convergence of real-time and asynchrous messaging, and will also have to fit into the framework of person-to-person communications, not just information handling. Applications that want to proactively communicate with people, rather just the reverse, will have to adapt to how people manage their personal communications.
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