UK/Germany, January 20, 2014 – ASC, a leading global developer of innovative software solutions to record, analyse and evaluate communications, today announced it has signed a partnership agreement with Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording, quality management, interaction analytics, customer feedback and workforce management solutions. Sinclair Voicenet is one of the UK’s most experienced resellers and will offer ASC’s neo Recording and Quality Management Suite to SMB customers nationwide.
“We are delighted to be partnering with ASC, one of the leading global providers of interaction recording and evaluation solutions,” commented Peter Gough, Director of Sinclair Voicenet. “This partnership will enhance our portfolio of solutions and enable us to increase our market share, particularly with small and medium sized organisations operating contact centres with up to 200 seats. ASC’s innovative range of contact centre solutions will help our SMB customers to increase operational efficiency and deliver the highest level of customer service.”
James King, Managing Director of ASC telecom UK, added, ”Sinclair Voicenet has an unrivalled reputation in the UK market and its specialist knowledge in designing, selling, implementing and supporting voice recording and quality management applications throughout the SMB and Enterprise markets makes the company a perfect partner for ASC. Together, we will maximise business opportunities with SMB customers across the UK.”