A practical guide to rapid IT Service Management as a foundation for overall business agility
A new wave of ITSM technologies and methods allow for a more rapid ITSM adoption -- and that means better rapid support of agile business processes.
Dana Gardner, Interarbor Solutions | 23rd October 2014
Up the revolution! The rise of Red Hat
With revenues topping $1.5bn, Red Hat is by far the biggest dedicated open source vendor, what is the story behind the giant's success?
Bob Tarzey, Quocirca | 22nd October 2014
The dangers of the Christmas period, and how businesses can avoid them
Hardware failures are a source of constant annoyance and disruption for business throughout the year, but when these failures occur at Christmas, it can be more damaging than ever
Alan Watson, Barron McCann | 17th October 2014
Journey to SAP quality - Home Trust builds center of excellence with HP ALM tools
Home Trust Company in Toronto has created a center of excellence to improve quality assurance for top performance of their critical SAP applications.
Dana Gardner, Interarbor Solutions | 16th October 2014
ITSM adoption forces a streamlined IT operations culture at Desjardins, paves the way to cloud
Desjardins Group in Montréal is improving their IT operations through an advanced IT services management (ITSM) approach.
Dana Gardner, Interarbor Solutions | 10th October 2014
MIT Media Lab computing director details the virtues of cloud for agility and disaster recovery
MIT Media Lab in Cambridge, Mass., is exploring the use of cloud and hybrid cloud to enjoy such use benefits as IT speed, agility and robust, three-tier disaster recovery.
Dana Gardner, Interarbor Solutions | 8th October 2014
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