World-wide service offering heralds a new era in multi-vendor service delivery creating dramatic business performance enhancements
Paris, 15 October 2013 – NextiraOne, Europe’s leading expert in communications services, is today launching its new flagship world-wide service offering – OneCockpit. Available immediately, OneCockpit is a revolutionary combination of monitoring and management services that will dramatically transform the way CIOs and IT departments manage their network infrastructures to drive greater business benefit from their operations.
The OneCockpit service includes a powerful, always-accessible dashboard that displays indicators of availability and performance of the network infrastructure and applications for NextiraOne’s customers. OneCockpit creates a powerful end-to-end monitoring and management solution that is fully integrated in NextiraOne’s comprehensive services portfolio.
The service uses a new generation of monitoring applications and tools combined into a single dashboard that covers all key technologies and manufacturers. It is accessible from any device, including mobile devices such as tablets and smartphones. It blends comprehensive and real-time monitoring information with a business-focused view of network performance impact, enabling organisations to manage their networks more effectively, minimise business risk, and plan their infrastructure changes efficiently.
Shaun Ledgerwood, Vice President Business Development & Services at NextiraOne, said: “For our customers, OneCockpit is a highly effective platform that enables the rapid detection of network and application issues, often before users have been affected. It ensures a more stable IT infrastructure for organisations through systematic 24/7 infrastructure monitoring of key performance indicators based on continuous real-time information. It therefore reduces business risk through improved systems availability.”
NextiraOne’s OneCockpit solution was developed in-house, combining two years of intense development work by NextiraOne experts built on the foundation of best-in-class service standard software solutions including ServicePilot and HP. The development team was able to concentrate its efforts on developing a powerful customer-centric solution, incorporating the company’s many years of experience in delivering support, maintenance and Managed Services to customers across Europe.
“NextiraOne’s OneCockpit is more than just a new product launch – it is a world-wide offering that brings together our whole services business, aligning processes, teams, people, documentation and infrastructure,” added Shaun Ledgerwood. “OneCockpit completes and underpins our Managed Services offering – it heralds a new era of services from NextiraOne, building on our long track record as a leading expert in all aspects of communications services.”