Renew OnDemand is the only cloud application built specifically to increase recurring revenue. Based on 12 years of best practices in growing recurring service, maintenance and subscription revenue, Renew OnDemand integrates data from multiple sources, automates the renewalprocess and provides real-time analytics that companies use to make business decisions that increase revenue.
MongoDB serves as the main data store for Renew OnDemand and replaced a relational database that was unable to handle data volumes and scale horizontally as ServiceSource continued to grow. ServiceSource relied on MongoDB when it created Renew OnDemand’s infrastructure to move from a legacy environment to an enterprise-ready cloud platform.
“We’re in the business of helping customers increase recurring revenue by finding and managing opportunities in very large volumes of end customer, product and service data,” said Greg Olsen, Chief Technologist and Vice President of Engineering at ServiceSource. “MongoDB allows us to support surging amounts of data, and more importantly, provides the agility required to adapt to evolving and changing customer needs.”
“10gen and MongoDB are uniquely positioned to help companies like ServiceSource move from managed services to a SaaS environment with ease,” said Max Schireson, CEO at 10gen. “We’re pleased that MongoDB provides the scalability and flexibility that can help ServiceSource continue to store and analyze data and grow customers’ recurring revenue.”
ServiceSource will share its success with MongoDB in a talk titled “How ServiceSource Revolutionised Its Business and Moved to the Cloud with MongoDB” at MongoDB San Francisco, 10gen’s annual one-day Bay Area event onMay 10, 2013, at the Palace Hotel in San Francisco, California.
As one of the most popular new technologies, MongoDB has more than 4 million downloads, 50,000 Online Education registrations, 15,000 MongoDB User Group (MUG) members, 14,000 MongoDB Monitoring Service users and 10,000 attendees at MongoDB global events in 2012.
MongoDB is the open-source, document database popular among developers and IT professionals due to its agile and scalable approach. MongoDB provides a JSON data model with dynamic schemas, extensive driver support, auto-sharding, built-in replication and high availability, full and flexible index support, rich queries, aggregation, in-place updates and GridFS for large file storage.
10gen is the company behind MongoDB, the leading NoSQL database. MongoDB is the open-source, document database that is reshaping the market due to the popularity of itsagile and scalable approach among developers and IT professionals. 10gen leads MongoDB development, supports the large and growing MongoDB community, provides commercial subscriptions including support, and offers consulting and training. For more information, visitwww.10gen.com.
About ServiceSource, Inc.
ServiceSource is the global leader in recurring revenue management. The world's most successful companies rely on us to maximise subscription, maintenance and support revenue, improve customer retention and increase business predictability and insight. ServiceSource delivers results with Renew OnDemand, the world's only cloud application built specifically to manage and grow recurring revenue, which can be combined with our industry-leading services.
With over a decade of experience focused exclusively in growing recurring revenue, our services and applications are based on proven best practices and global benchmarks. The company is headquartered in San Francisco, and has over $8 billion under management for customers in more than 150 countries and 40 languages.
ServiceSource and any ServiceSource product or service names or logos above are trademarks and/or registered trademarks of ServiceSource International, Inc. All other trademarks used herein belong to their respective owners.