Papers from Quocirca (Page #3)
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31. 21st century enterprise print services
All too often, a fragmented approach to managing desktop printing, the print room and external printing means that few organisations have visibility into enterprise-wide print costs.
32. User experience monitoring
The experience users receive when accessing IT applications is critical to the effectiveness of many business processes. That experience is affected by the application operating environment, the user's location and the network being used for access.
33. Telecoms reinvention - optimising the online customer experience
As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.
34. Enterprise Performance Management - Cycle II
In February 2009, Quocirca interviewed 800 individuals across 8 geographies for their views on, and usage of, enterprise performance management (EPM) tools and processes. The research was repeated in December 2009 and there was a clear improvement.
35. MPS in European and US Enterprises
This report should be of interest to anyone who is considering managed print services or looking to improve the management and control of their printing infrastructure.
36. Uncovering the enterprise output management opportunity
While many organisations focus on the office environment, there are opportunities to be uncovered by taking a wider view of printing - to include enterprise output - as a way to gain further cost benefits and drive business efficiencies.
37. "Digital Britain" - opportunities and risks for UK businesses
Digital Britain is the UK government's strategic vision for the UK digital economy. While social inclusion and rights protection are major themes, the plans will also have a significant impact on businesses.
38. Removing the complexity from information protection
Encryption technologies can reduce risks by ensuring the information on devices is secure when users are on the move. They can also add value by the secure sharing of information among authorised users and by enabling more secure remote working.
39. Managed hosting in Europe - June 2009
The term managed hosting describes the provision of a ready to use IT stack including hardware and infrastructure software for the deployment of applications.
40. Enterprise Performance Management
Monitoring, measuring and reporting on the financial health of an organisation is a basic need that requires effective tools and processes to optimise the end result. The research in this report shows that most organisations still have much to do.
41. Standardised Battlespace SOA
Network Centric Operations (NCO) recognises the demand for pervasive decision-making in the modern battlespace. NCO provides the ability to leverage information networks to generate a more dynamic and agile decision-making space.
42. The Perfect Storm
As different needs and issues converge on businesses and IT managers around managing costs and risk while creating an enabling environment, technology advances now mean that client-side computing can be more tightly controlled.
43. From Problems To Ideas through to Innovation
Ideas are ephemeral and are easily crushed within the wrong environment. Creating a suitable culture, allied with a well implemented ideas management approach combined with strong leadership, is required.
44. Winning outsourcing strategies
This report examines outsourcing practices from 200 of the largest organisations in the UK and the US and provides pointers as to how the most experienced outsourcers are putting in place effective processes to drive the risk out of outsourcing.
45. Remote IT Management
Businesses of all sizes have to manage an increasing diversity of remote users and devices. The task ranges from simply keeping systems running to ensuring security, compliance and the achievement of environmental goals.