Technology -> Applications
Released: 20th February 2013
SugarCRM, the market-leading customer relationship management (CRM) company that enables effective customer engagement enterprise-wide, today announced that it completed another year of strong growth in 2012 with 40 per cent increased annual recurring revenue year-over-year in the fourth quarter and total revenue growth of 60 per cent over 2011.
“Subscribers seats doubled in 2012 as SugarCRM continues to enable everyone in a company to better engage the customer,” said Larry Augustin, SugarCRM’s chief executive officer. “We’re making deeper penetration into the enterprise market space, our mid-market business is growing worldwide and our channel network is driving growth into new markets. In 2013, we’re focused on scaling our platform to provide the industry’s most flexible, integrated CRM solution that enables all customer-facing professionals across the enterprise to deliver a better customer experience.”
2012 business highlights include:
SugarCRM delivers an integrated solution that empowers every professional in a business who interacts with the customer to excel at his or her job. SugarCRM’s market-leading open Customer Relationship Management (CRM) platform delivers the agility, flexibility, and security required to equip each customer facing professional with the information and tools they need to effectively engage with their customer. SugarCRM applications have been downloaded more than 11 million times and currently help over 1.2M end users across disciplines effectively engage their customers. Over 6,500 organisations have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognised for its customer success and product innovation by CRM Magazine, InfoWorld and Customer Interaction Solutions.
Published by: IT Analysis Communications Ltd.
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