Technology -> Applications
Released: 16th July 2012
The luxurious Sandy Lane hotel drops outdated and limited Nortel PBX for 3CX Phone System - a modern Windows-based PBX that integrates with Fidelio PMS - and makes massive savings on telephony and maintenance bills.
London, UK and St James, Barbados, July 16 2012 - 3CX, developer of award-winning Windows VoIP PBX software, announced today that the prestigious Sandy Lane hotel has made savings of $120,000 per year on their telephony bills by replacing their outdated Nortel PBX with 3CX Phone System and the 3CX Hotel Module.
The luxury Sandy Lane hotel in the Caribbean, whose past guests include Queen Elizabeth II, Elton John and Rihanna, had been using the unsupported Nortel Option 61 PBX. They suffered from a number of issues such as the user interface crashing and phantom rings. The costs to maintain this old proprietary phone system were astronomical and therefore Sandy Lane decided enough was enough and went looking for a quality, modern and robust PBX.
After carefully scouring the market, Sandy Lane chose 3CX Phone System as it offered all the features they wanted and more, such as integration with their Fidelio Property Management System, while being competitively priced. The Sandy Lane hotel made instant savings as 3CX Phone System is Windows based and runs over existing networks, meaning no additional phone wiring is required and there is no need to lease phone lines or pay extravagant PBX maintenance fees.
Using 3CXPhone for iPhone and 3CXPhone for Android – free smartphone apps that allow users to make calls via WiFi and 3G and take their extension with them on the go – Sandy Lane employees have extended their mobility and further lowered their costs.
“3CX Phone System has made us massive savings and transformed the way we provide reliable telecom services to our guests. We no longer have challenges with poor line quality and faulty connections,” said Terry Jones, Director of IT, Sandy Lane. “We can also manage our rates from within the 3CX Hotel Module and control overseas call access directly from check-in to check out thanks to the interface to our PMS.”
“As the cumbersome Nortel PBX’s are no longer supported, many business and hotel owners are looking for new and modern phone systems. 3CX Phone System is being chosen over other PBX’s as it’s Windows-based, lowers costs and is feature-rich as well as providing Unified Communications,” said Chris Martin, 3CX Sales Director. “Sandy Lane is a prime example of this, where the hotel realized immediate savings and benefits such as integrating with the hotels property management system.”
Read the full case study here to see why Sandy Lane chose 3CX Phone System, and why so many businesses are dropping their Nortel PBX’s in favour of 3CX Phone System.
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