Published: August 2010
The role of the cloud in driving business value
A business is not run "on" or "by" technology - the real value of a business depends on its processes. That technology has become a major part of a business's means of operation can be a double edged sword: if the technology is poor or constraining, then the business will suffer. Taking a new approach where technology is purely there to facilitate an efficient and effective dynamic process environment is key for organisations to help in their global competitiveness.
Technology has to be seen for what it is - a pure facilitator of the business processes layered on to it. The need for flexible business processes continues to grow and the capability for internal IT staff and platforms to respond has become costly and problematic. Standardisation and re-use of function is increasing, and the need to focus on IT investment to support the business, rather than on patching, upgrades and technical fire fighting is driving a need to change the overall approach to IT. Looking to the cloud to offload commodity technical services and to provide services to higher level composite business processes puts IT back where it should be: at the heart of the business, but not dictating the business.
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Published by: IT Analysis Communications Ltd.
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