Services -> Support & Maintenance
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SCAN COIN gears up for a busy Christmas with Advanced Field Service
Cash handling solutions provider, SCAN COIN is using Advanced Field Service's (Advanced) technology to help customers to manage their money handling systems in the run up to Christmas.
Date: 27th November 2013 | Published By: Advanced Field Service
LANDesk Software Unleashes Enhanced Self-Service Password Management Capability
LANDesk Software, the global leader in delivering User-Oriented IT to organizations that solves systems, security, mobility and ITSM management challenges, today announced powerful enhancements to its password reset capabilities.
Date: 21st November 2013 | Published By: LANDesk
United Biscuits selects Sunrise Software -
Sunrise Software has today announced that United Biscuits (UB), the UK's leading biscuit manufacturer, has selected its flagship product Sostenuto ITSM to support 4,000 users at more than 15 locations in Europe.
Date: 1st October 2013 | Published By: PR Artistry
CACI's Care & Support Division wins major contract to help Radian Support
CACI's Care & Support Division wins major contract to help Radian Support improve the efficiency and quality of care provision for adults with learning disabilities in southern England.
Date: 12th September 2013 | Published By: Livewire PR
Sunrise Software launches Sostenuto 4.5 and brings gamification to the Service Desk - Latest version of flagship product portfolio introduces new User Interface
Chessington, 12 September 2013 - UK-headquartered service management company Sunrise Software has launched Sostenuto 4.5, the latest version of the company's flagship product portfolio which inclues gamification.
Date: 12th September 2013 | Published By: PR Artistry
Seven More Staff to Benefit Claritas' Expanding Client Base - Claritas' significant increase in client activity means 7 staff appointed
To answer a significant increase in client activity, Claritas Solutions Ltd., based at Bowcliffe Hall, Bramham, West Yorkshire, has appointed 7 more staff to ensure its renowned high service levels are maintained.
Date: 2nd September 2013 | Published By: Claritas Solutions Limited
Enghouse Interactive launches latest version of its cloud contact centre platform - Latest Version Offers Raft of Benefits for Service Providers and End Customers Alike
Enghouse Interactive delivers a range of operational efficiency and productivity improvements with the release of version 6.1.1 of its Contact Center: Service Provider solution(formerly CosmoCall Universe).
Date: 27th August 2013 | Published By: Enghouse Interactive
INPS supports over 2,300 primary care sites with healthcare systems with Sostenuto - clinical software improves response times and promotes better knowledge sharing among GPs & patients
Sunrise Software today announced that INPS is using Sostenuto IT Service Management (ITSM) solution to power its 60-strong Customer Service Desk
Date: 25th July 2013 | Published By: PR Artistry
Viglen treats Bedford Academy physics to trip of a lifetime visit to CERN laboratory in Geneva
Budding physicists from Bedford Academy are heading off to the CERN laboratory in Geneva on the school trip of a lifetime (July 17) courtesy of their school's ICT provider Viglen.
Date: 18th July 2013 | Published By: Livewire PR
Field Nation brings skilled staffing solutions to the United Kingdom and 13 countries in Europe - Independent contracting - Field Nation helps businesses and skilled resources connect
Field Nation, a leading provider of independent field service technicians to the information technology (IT) industry, today announced its expansion into the United Kingdom.
Date: 16th July 2013 | Published By: Field Nation
SQS Academy launches with new software quality and testing training portfolio
SQS, the world's leading specialist for software quality, has announced the launch of SQS Academy, a new brand and training portfolio for the testing industry.
Date: 16th July 2013 | Published By: SQS
Equinix Partners with CloudSigma to Market Cloud and Data Center Services
Leading cloud infrastructure services (IaaS) provider deploys in Equinix Zurich and Washington as first phase of multi-PoP global agreement
Date: 9th July 2013 | Published By: RealWire
JTN Research extends mobile reach with Confirmit
Engaging, interactive mobile solution drives growth in consumer panels
Date: 9th July 2013 | Published By: RealWire
Comtek Opens New Dedicated Nortel Repair Lab To Meet Growing International Demand - Operations spearheaded by ex-Nortel MD, staffed by Nortel engineers in Nortel's Belfast HQ
Comtek Opens New Dedicated Nortel Repair Lab To Meet Growing International Demand
Date: 27th June 2013 | Published By: RealWire
Sunrise Software's Sostenuto awarded SDI Standard for Performance Results Report Compliancy - Sunrise one of only two vendors to achieve industry standard certification for ITSM Reporting
Sunrise Software has received confirmation from the Service Desk Institute (SDI) that its flagship IT Service Desk product, Sostenuto ITSM, is now compliant with the SDI Standard for Performance Results Reporting.
Date: 27th June 2013 | Published By: PR Artistry
LogMeIn Rolls Out New iPhone/iPad Diagnostics App - New LogMeIn Rescue Click2Fix release speeds diagnosis, resolution of smartphone, tablet issues
LogMeIn just released a new version of its flagship mobile remote supportand customer care offering,LogMeIn Rescue.
Date: 27th June 2013 | Published By: LogMeIn
Endava runner-up at Service Desk Awards 2013
Endava, has achieved a runner-up position in the Best Managed Service Desk category of the 2013 IT Service Excellence Awards - organised by the Service Desk Institute.
Date: 26th June 2013 | Published By: Hall Communications
New: The Ideal Carrier-Grade Ethernet Tester For Saving Valuable Engineer Time on Site.
New from IDEAL INDUSTRIES NETWORKS is the UniPRO MGig1 carrier-grade handheld Ethernet tester including the latest Y.1564 NetSAM multiple concurrent service test capability.
Date: 25th June 2013 | Published By: Turtle Consulting Group
Livingston Strengthens Position in Wireless Installation Equipment - Offering in-house calibration & repair services
Test equipment sourcing specialist Livingston has taken major steps towards establishing itself as the One-Stop-Shop for all the items of hardware required when implementing mobile communication infrastructure.
Date: 13th June 2013 | Published By: Pinnacle Marketing
New Eclipse plugin for mainframe data manipulation and test data creation - For easy editing, browsing and manipulation of z/OS files and datasets
Macro 4 has announced a new data manipulation and test data creation plugin for the Eclipse IDE to help improve mainframe developer productivity
Date: 10th June 2013 | Published By: Macro 4
Published by: IT Analysis Communications Ltd.
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