Services -> Support & Maintenance News Releases

Introduction

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News Releases

Wireless in the Warehouse
Networks First, an independent provider of support services for network infrastructure, has successfully designed and implemented a new LAN and WLAN for James Hall & Co.
Date: 31st January 2012 | Published By: Networks First Limited

Launch of AdminStudio Suite 11 Provides Support for Cloud Migration, User Centric Deployment Models
Support announced for Microsoft Private Cloud migrations and desktop transformation initiatives via Microsoft System Center 2012 Configuration Manager
Date: 26th January 2012 | Published By: RealWire

Triage Services acquire Freshteam to provide full end to end services to clients
Triage now able to offer solutions combining implementation and IT repair & refurbishment services across the retail, hospitality and banking sectors
Date: 23rd January 2012 | Published By: NeonDrum

Hornbill Delivers Software-as-a-Service Solution Offering Fast, Proven Route to ITSM Best Practice
Hornbill Delivers Software-as-a-Service Solution Offering Fast, Proven Route to ITSM Best Practice
Date: 11th January 2012 | Published By: RealWire

Hornbill Delivers Software-as-a-Service Solution Offering Fast, Proven Route to ITSM Best Practice - myservicedesk.com offers greater choice in IT Service Management: implementation in days, not weeks
myservicedesk.com offers greater choice in IT Service Management with implementation in days, not weeks
Date: 11th January 2012 | Published By: Hornbill

Hornbill and RightAnswers Partner to Bring Knowledge Management Platform to Supportworks Customers - Supportworks Software Integrates with the Unified Knowledge Platform to Improve Time to Service Desk
Supportworks Software Integrates with the Unified Knowledge Platform to Improve Time to Service Desk Effectiveness
Date: 9th January 2012 | Published By: Hornbill

Caerphilly County Borough Council saves over £500,000 with OfficeBase and inTOUCH from CACI
Caerphilly County Borough Council (Caerphilly) provides a wide range of social care services into the community, with the Home Assistance Reablement Team supporting service users across a largely rural 173 square mile area.
Date: 22nd December 2011 | Published By: Livewire PR

Serena Software To Present At ITSMF UK Conference On Changing Role Of IT Service Management - • Kevin Parker of Serena Software will share the company's vision for orchestrated ITSM
Kevin Parker of Serena Software to present at ITSMF UK Conference on changing role of IT service management
Date: 2nd November 2011 | Published By: Serena Software

Networks First's dinosaur video highlights pressure on IT departments - Look out Simmons, Mr Rex is coming and he's not happy…
Networks First, the independent provider of network support services, has directed a humorous video to highlight the current pressures being faced by IT departments all over the UK
Date: 20th October 2011 | Published By: Networks First

UC4 Software Introduces Enhanced Application Release Automation Solution - Application Release Automation key to DevOps and journey toward IT-as-a-Service
UC4 speeds roll out of new business applications for better service delivery
Date: 19th October 2011 | Published By: Ruder Finn

Steps to a successful Service Transition - New white paper by Plan-Net
This white paper guides IT professionals through the essential steps needed to perform a successful Service Transition, whether the IT Support model is transitioned from in-house to Co-Sourced or fully Outsourced, plus some tips and further insights.
Date: 26th September 2011 | Published By: Plan-Net plc

Service Desk Managers Are Overloaded, Underequipped Yet Accommodating - LANDesk research reveals increased pressure on service desk managers to handle mobile devices
In an increasingly tech-savvy society, it is no surprise that users are becoming heavily reliant on mobile devices as business tools.
Date: 20th September 2011 | Published By: LANDesk

Hitachi Consulting Delivers Risk Management System for Co-op
Microsoft SharePoint solution helps to identify higher risks faster, and facilitates collaboration and risk mitigation
Date: 8th September 2011 | Published By: NeonDrum

QA shortlisted for three eLearning age awards
... Best use of mobile learning, best use of synchronous eLearning, eLearning development company of the year...
Date: 7th September 2011 | Published By: NeonDrum

The Royal Pharmaceutical Society outsource management of IT infrastructure
The Royal Pharmaceutical Society (RPS) has entrusted the remote, management of its information archiving, email and messaging infrastructure to bluesource.
Date: 10th August 2011 | Published By: Hall Communications

TouchstoneNAV Launches Lifeline for Microsoft Dynamics NAV Customers - With a growing number of Dynamics NAV installations being poorly maintained or customers being poorl
With a growing number of Dynamics NAV installations being poorly maintained or customers being poorly serviced, TouchstoneNAV launches NAV Doctor service for businesses using Dynamics NAV
Date: 1st August 2011 | Published By: NeonDrum

Senetas Announces GlobalCare Customer Support - Senetas Corporation Limited (ASX:SEN), Australia's world-leading data protection company
today announced the release of Senetas GlobalCare, an enhanced customer support program now being rolled out globally.
Date: 26th July 2011 | Published By: Senetas

Indigo Telecom Group Achieves ISO 27001 Recertification - Specialist telecoms services provider Indigo is reaccredited to ISO 27001 for data management
Indigo has been reaccredited to ISO 27001 standard for its information security management systems
Date: 11th July 2011 | Published By: Indigo Telecom Group

Charles Tyrwhitt invests in third party maintenance services from Maindec - Maindec saves Charles Tyrwhitt 20% on maintenance services
UK supplier of tailored menswear Charles Tyrwhitt invests in third party maintenance services from Maindec to save up to 20% when compared to vendor-direct support
Date: 30th June 2011 | Published By: Maindec

Easter Group uses SunSystems and Vision from Eclipse Group to streamline accounting processes
Business parks owner and developer implements accounting and reporting software from Eclipse Group to meet its financial needs
Date: 17th June 2011 | Published By: Eclipse Group