Services -> Support & Maintenance
Get Ahead! Overlaying Microsoft SCOM To Manage Messaging Complexity
Users find that Microsoft SCOM doesn't provide the granularity and ease-of-use they need. New Quocirca report identifies five best practice requirements
Bernt Ostergaard, Quocirca | 22nd October
Bloor Research joins national campaign to help disabled people get online
Bloor Research is proud to announce it has become a partner of a major new national campaign to raise awareness about the barriers faced by people with disabilities in accessing the internet and...
Peter Abrahams, Bloor Research | 15th April
Establishing a Brand Identity using Google+
With the abundance of social networks that spring up on an almost daily basis, you may wonder whether Google+ is just another passing fad, or is it going to be the next big trend? Here's my views on Google+ and why I believe...
Ruth Cheesley, Virya Technologies | 29th October
Cloud approach to IT service desk brings analysis, lower costs and self-help to Remedyforce users
A common data architecture and fast SaaS delivery benefits combine to improve the efficiency, cost, and result of IT support of end users.
Dana Gardner, Interarbor Solutions | 7th September
Windows backup as malware?
We're all told that hard disks fail and that we must always backup everything - but is system backup actually a security threat? Well, at one level, it is, of course; if I wanted to put malware into...
David Norfolk, Bloor Research | 6th August
Digital Marketers and IT folk must become more interdependent
Gartner says IT budgets should be taken off the IT Department and given to the line-of-business departments. By 2015, they say 35% of IT spend will be outside the IT Department's control (largely...
Gerry Brown, Bloor Research | 14th June
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