Services -> Support & Maintenance
The dangers of the Christmas period, and how businesses can avoid them
Hardware failures are a source of constant annoyance and disruption for business throughout the year, but when these failures occur at Christmas, it can be more damaging than ever
Alan Watson, Barron McCann | 17th October 2014
IT Purchasing: If you do what you've always done, you'll get what you've always got
The world of technology a confusing place, however, this does not mean that retailers should carry on purchasing IT without understanding exactly how it delivers value to the organisation
Alan Watson, Barron McCann | 29th September 2014
Get Ahead! Overlaying Microsoft SCOM To Manage Messaging Complexity
Users find that Microsoft SCOM doesn't provide the granularity and ease-of-use they need. New Quocirca report identifies five best practice requirements
Bernt Ostergaard, Quocirca | 22nd October 2013
Bloor Research joins national campaign to help disabled people get online
Bloor Research is proud to announce it has become a partner of a major new national campaign to raise awareness about the barriers faced by people with disabilities in accessing the internet and...
Peter Abrahams, Bloor Research | 15th April 2013
Establishing a Brand Identity using Google+
With the abundance of social networks that spring up on an almost daily basis, you may wonder whether Google+ is just another passing fad, or is it going to be the next big trend? Here's my views on Google+ and why I believe...
Ruth Cheesley, Virya Technologies | 29th October 2012
Cloud approach to IT service desk brings analysis, lower costs and self-help to Remedyforce users
A common data architecture and fast SaaS delivery benefits combine to improve the efficiency, cost, and result of IT support of end users.
Dana Gardner, Interarbor Solutions | 7th September 2012
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