Papers from Quocirca (Page #3)
This is a selection of papers on IT-Director.com. Would you like to view all papers we currently hold?
31. A gift from IT to the business
IT managers need to keep demonstrating how IT can help drive the business forward and underpin survival and growth, even in a tough economic climate. On-demand spend analytics is a quick and easy win with a potentially huge return on investment.
32. Effective Public Sector Citizen Communications
The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change. The effectiveness of public services relies on reliable, accurate and clear citizen communication.
33. Be prepared to be flexible
Communications needs are changing rapidly - Internally, there are new technologies appearing and changes in working styles to deal with but there is now the influence of more social and consumer choices affecting the officially deployed systems.
34. Keeping mobile data flowing
This paper discusses how mobile network operators (MNO) canprepare their networks for what is likely to be a continually growingdemand for mobile data access.
35. Tackling printing costs in midmarket businesses
The emergence of simple and affordable packaged services for print management helps to reduce operational costs, increase uptime and allows strained IT resources to focus on more strategic tasks.
36. Utilising SOA in defence logistics
Defence logistics have multiple touch points with logistics systems operated by civilian and quasi-civilian organisations, and must be able to operate effectively, rapidly and transparently with these systems.
37. You sent WHAT?
The technology exists today to link the use of data to people through enforceablepolicies. This allows a compliance-oriented architecture to be put in place basedon widely accepted information security standards, such as ISO 27001
38. Think print, think security
By controlling user access, protecting documents and securing devices businesses can address requirements for data confidentiality and regulatory compliance that are only set to get tougher.
39. User experience monitoring
The experience users receive when accessing IT applications is critical to the effectiveness of many business processes. That experience is affected by the application operating environment, the user's location and the network being used for access.
40. Valuable Business Connections
The average small business is becoming highly dependent on multiple forms of digital communications, but the technology choices are increasingly complex and come at a cost.
41. Telecoms reinvention - optimising the online customer experience
As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.
42. Enterprise Performance Management - Cycle II
In February 2009, Quocirca interviewed 800 individuals across 8 geographies for their views on, and usage of, enterprise performance management (EPM) tools and processes. The research was repeated in December 2009 and there was a clear improvement.
43. MPS in European and US Enterprises
This report should be of interest to anyone who is considering managed print services or looking to improve the management and control of their printing infrastructure.
44. Uncovering the enterprise output management opportunity
While many organisations focus on the office environment, there are opportunities to be uncovered by taking a wider view of printing - to include enterprise output - as a way to gain further cost benefits and drive business efficiencies.
45. Customers in the real world
As more and more human activity moves online, it is easy to think that geography no longer matters-surely the internet is without borders? Whilst in some cases this is true, more often than not online activity spills over into the real world.