The days of using spreadsheets to manage travel and expense claims should be long gone. However, Quocirca's research shows that organisations are leaving themselves open to problems: whether these are disagreements with employees over what is a valid claim or insufficient information and inadequate reporting systems to meet the requirements of government (HMRC) audits. Ensuring that data across the whole of the employee base is collected and analysed effectively will enable organisations to identify where employees are spending too much or claiming outside of policy or legal compliance: the capability to work with a supplier that has extensive knowledge of such analysis and to advise on the best way forward should also be high on the list of needs when looking for a systems provider. The costs and risks of using an on-premise system remain high, pointing towards a fully managed, SaaS-based system being the best choice to ensure than an organisation can control and optimise its expense processes.
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