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Sunrise Software article suggests new ways for Service Providers to deliver great customer service - 'A great customer experience' is on boardroom agendas as Service Providers compete for customers
Sunrise Software latest article for Service Providers discusses how to manage multiple suppliers and deliver a great customer experience
Date: 17th June 2015 | Published By: PR Artistry
Westminster Kingsway College selects Sunrise Software to provide IT support for staff and students - London Further Education College adopts ITILŪ based solution for IT support
Westminster Kingsway College has selected Sunrise IT Service Management (ITSM) to provide IT support for 1500 students and staff across four sites
Date: 2nd June 2015 | Published By: PR Artistry
Sunrise Software shows latest release of ITSM and previews new solution for Service Providers - The Service Desk & IT Support Show(SITS),3 - 4 June 2015,Olympia Conference Centre,London,Stand 516
Sunrise Software shows latest version of Sunrise ITSM at the Service Desk & IT Support Show (SITS) and previews forthcoming solution for Service Providers
Date: 27th May 2015 | Published By: PR Artistry
Service Desk Institute (SDI) makes three appointments to support growth and standards in IT service - Service Desk Institute appoints two auditors and an industry analyst to Professional Services Team
Service Desk Institute (SDI) makes three new appointments to support growth and promote internationally recognised standards in IT service and support industry.
Date: 19th May 2015 | Published By: PR Artistry
New framework to help tenants pay their rent to be introduced in Wales
New framework to help tenants pay their rent to be introduced in Wales
Date: 13th May 2015 | Published By: RealWire
ANSYS Introduces New Multiphysics Channel Partner Program - Launch of the industry's first global partner program
ANSYS announced today the launch of the industry's first global partner program for simulation channel partners
Date: 21st January 2015 | Published By: ANSYS
Hornbill Service Manager Accelerates Evolution of Collaborative Service Desk - ITSM Application and Hornbill Platform Place Collaboration at the Centre of ITSM
Hornbill today launched Service Manager, its flagship collaborative service management application
Date: 29th April 2014 | Published By: RealWire
Oliver Wight release new demand segmentation white paper
Oliver Wight have released a new white paper, providing practical advice on demand segmentation for organisations across the globe. Authored by Debbie Bowen-Heaton and Todd Ferguson, this is the first in a series of post-recession white papers.
Date: 29th April 2014 | Published By: Oliver Wight
Nigel Baker appointed as Managing Director of outsourcer - Echo Managed Services - - Echo accelerates its drive to deliver complex, multi-channel customer service programmes
Nigel Baker appointed as Managing Director of outsourcer - Echo Managed Services
Date: 28th April 2014 | Published By: www.echo-ms.com
SITS - The Service Desk & IT Support Show 2014: New seminars announced
SITS - The Service Desk & IT Support Show, which returns to London's Earls Court next week on 29-30 April, has announced several new additions to its conference line-up for 2014.
Date: 22nd April 2014 | Published By: SITS - The Service Desk & IT Support Show
Aspire Systems expands into the European market with the Acquisition of Applied Development
Aspire Systems, a global technology services firm with a strong focus on Independent Software Vendors, today announced the acquisition of Applied Development, a Belgium-based IT offshoring company that develops software for European customers.
Date: 22nd April 2014 | Published By: aspire systems
2014 EMEA Outsourcing Market Off to Flying Start - Mega relationship awards drive EMEA's best first-quarter performance since 2010
Information Services Group has announced that outsourcing activity in the Europe, Middle East & Africa (EMEA) region is off to its best start to the year since 2010, with both contract value and counts up by double digits
Date: 15th April 2014 | Published By: Information Services Group
Rapid growth professional services firm, Xceed Group, appoints new MD - New Group Managing Director part of strategy to double size of business by 2015
The appointment of Paul McGolpin as group managing director, as well as that of John Birch as executive vice president, is part of a strategy to accelerate Xceed Group's organic growth and double the size of the business by 2015.
Date: 14th April 2014 | Published By: Xceed Group
Sunrise Software looks to 'Wow' visitors with extended Service Desk functionality & HR Case Manager - Sunrise celebrates 20th anniversary in IT Service Management at Service Desk & IT Support Show
Sunrise Software will be demonstrating the latest version of its Service Desk software on stand 200 at the Service Desk & IT Support Show (SITS) on 29th - 30th April 2014, at Earl's Court in London
Date: 8th April 2014 | Published By: PR Artistry
Bringing it back home. The Help Desk observes the return of in-shoring for IT support services - "We're starting to see a reversal in the trend for off-shoring" says CEO Managed Services Dan Smith.
The Help Desk is well placed to discern changes in client buying behaviour. We're starting to see a reversal in the trend for off-shoring, says Dan Smith CEO, Managed Services of the provider. What we're effectively witnessing is in-shoring.
Date: 2nd April 2014 | Published By: The Help Desk
EC Integrators Announces Partnership with Collibra - EC Integrators selects Collibra as the Data Governance software of choice for its clients
EC Integrators selects Collibra as the Data Governance software of choice for its clients.
Date: 28th March 2014 | Published By: ECI
System Architects Achieves Microsoft Silver Hosting Competency - System Architects earns distinction through demonstrated technology success and customer commitment
Gaining Microsoft's Hosting competency and combining that with our multiple data centers across the Greater Toronto Area (GTA) provides our customers with the ability to leverage System Architects Private Clouds like never before.
Date: 27th March 2014 | Published By: System Architects Inc.
Oliver Wight, AIMMS and Districon form partnership to offer supply chain optimization solution
Supply chain optimisation specialists, OIiver Wight have teamed up with technology specialists, AIMMS and logistics consultancy, Districon to provide clients with a brand new end-to-end supply chain offering.
Date: 20th March 2014 | Published By: Oliver Wight
Mindtree signs pact with SITA for finance system platform - Providing support for core finance platform that covers 310 entities across 200 countries
Mindtree has signed agreement with SITA to provide application support and evolutionary maintenance services for the strategic finance system (SFS) platform.
Date: 17th March 2014 | Published By: Scaramanga Communications
New Calyx survey reveals frustrated CIOs struggling to keep IT on the strategic agenda - Most CIOs too busy fire-fighting to plan and drive the business forward
A new survey by Calyx reveals that Chief Information Officers (CIOs) and IT Directors believe they are no longer playing a major part in shaping business strategy.
Date: 13th March 2014 | Published By: Calyx
Published by: electronicdawn Ltd.