Papers in Services -> KPO

Introduction

These papers have been filed against the Services -> KPO domain. Would you like to view all papers we currently hold?

1. 7 Steps to BPM success
This paper provides the reader with a 7 Step model that seeks to suggest ways in which organisations can maximise their business returns. The model sets out to blend the benefits of non-technology approaches with the more technological...
Published By: Bloor Research

2. 7 Steps to Business Architecture
Business Architecture is the glue that links the pieces together as a coherent whole. It is the approach by which you can step forward and deliver the navigation system for business, enabling your business to ask smart questions and get intelligent…
Published By: Bloor Research

3. Customers in the real world
As more and more human activity moves online, it is easy to think that geography no longer matters-surely the internet is without borders? Whilst in some cases this is true, more often than not online activity spills over into the real world.
Published By: Quocirca

4. DataDirect Shadow v7
Shadow v7 expands the range of SOA and data connectivity options available to existing System z mainframe users.
Published By: Bloor Research

5. Master Data Management
This document provides a snapshot of the current state of the Master Data Management (MDM) market.
Published By: Bloor Research

6. Information Governance
Getting to grips with information governance, a key component of a broader business strategy, gives organisations a much stronger chance of longer term success as well as protecting the business from costly errors...
Published By: Freeform Dynamics

7. The Great Virtualization Debate
With virtualization close to the top of every CIO's to do list, we undertook the task of finding out how well server, storage and desktop virtualization is currently understood and where it is being applied...
Published By: Freeform Dynamics

8. Relieving the Systems Management Burden
The management of operational IT is not without its challenges, indeed it can be a thankless task particularly when considered as a whole. The good news is that the day to day burden can be reduced by applying some simple, practical measures...
Published By: Freeform Dynamics

9. IT Management Checkpoint
Existing IT management strategies have enabled organisations to take control of their infrastructures. The game has moved on however and it is time to raise the sights of IT management strategy...
Published By: Freeform Dynamics

10. Business Performance Management
As markets become more complex and dynamic, is the traditional periodic and retrospective management reporting approach adequate for running the business, or do we need a rethink?
Published By: Freeform Dynamics

11. Evaluating Mobile Email Solutions
Now that mobile email is moving into the mainstream, with technology and services widely available to businesses of all sizes, organisations looking to either invest for the first time or review their current arrangements are...
Published By: Freeform Dynamics

12. Oracle's Commitment to Accessibility
People with disabilities want to be independent; they want to do things for themselves by themselves. This report investigates Oracle's support of accessibility.
Published By: Bloor Research

13. Sage 200 BI and Sage 1000 BI Business Software Suites
This paper focuses on using Business Intelligence (BI) in conjunction with the Sage 200 and Sage 1000 business software suites for accounting and CRM customers.
Published By: Bloor Research

14. Unified information supply at the desktop
This Spotlight paper examines the problems with BI systems, looks at the changes needed and why, and suggests some approaches to meeting the user's demands.
Published By: Bloor Research

15. Enabling the Trusted Workforce
While the spotlight of media attention often falls on external threats such as hackers, viruses, spyware and so on, it is well recognised in organisations that problems are far more likely to be caused by people working on the inside.
Published By: Freeform Dynamics