Services -> KPO
Convergence of BPM and ECM Continues
Earlier this year we saw the acquisition of Metastorm by OpenText, who then went on to acquire Global 360 as well. For many observers, whilst the opening moves being from OpenText may have been a...
Mark McGregor, Bloor Research | 26th October
Podcast: Modernize applications while taking advantage of alternative sourcing
A panel of experts examines how to gain new capacity from existing data centers through both modernization and savvy exploitation of all sourcing options.
Dana Gardner, Interarbor Solutions | 20th May
Just-in-Time Resourcing provides strategic, productive visibility into professional services staff
The challenge today is for companies to get visibility into the type of work that's coming down the pike, so that they can proactively train their internal resources and be prepared for that work, so that the experts actually show up.
Dana Gardner, Interarbor Solutions | 14th May
Major IT vendor offerings point to a new era of profound IT economic transformation
These vendors see that the recession has provided a catalyst for a much larger shift in how IT is done and delivered. It's no coincidence that the interest in cloud computing peaked when the recession was at its deepest.
Dana Gardner, Interarbor Solutions | 13th May
Well-planned data center transformation effort delivers IT efficiency paybacks for Valero Energy
The latest definition of data center is focused on being what's called fit-for-purpose, of using best practices and assessments of existing assets and correctly projecting future requirements to get that data center just right.
Dana Gardner, Interarbor Solutions | 8th April
Unified communications - vendor pipe dreams or reseller reality?
As communications become more unified who do you turn to for the right blend of skills and advice beyond the pure technology? Channel players with a multi-vendor perspective look pretty appealing
Rob Bamforth, Quocirca | 12th February
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