Is quality more important than cost when it comes to reducing IT downtime in 2015?
As we look back on 2014, it seems that retailers across the country are still struggling to maintain their IT provision and this is continuing to impact sales.
Alan Watson, Barron McCann | 24th December 2014
Data Centre Flood Risk - look back and learn
With the end of the year only weeks away it's high time to look back and learn from the atrocious events of last winter
Nick Razey, CEO, Next Generation Data | 3rd December 2014
Should retailers worry about offering WiFi services?
Without employing a viable Wi-Fi network, businesses could be missing out on a host of potential opportunities, in terms of operations, marketability, satisfaction, and sales.
Alan Watson, Barron McCann | 11th November 2014
Why should the IT helpdesk be responsible for authorisations?
How logical is it to have the IT helpdesk decide whether users receive access rights to applications?
Robert Doswell, Managing Director, Tools4ever | 6th November 2014
Tips for delivering an effortless customer experience that meets expectations
Everyone knows that poor customer experiences negatively impact customer loyalty, brand image and an organisation's bottom line
Tim Pickard, NewVoiceMedia | 31st October 2014
The dangers of the Christmas period, and how businesses can avoid them
Hardware failures are a source of constant annoyance and disruption for business throughout the year, but when these failures occur at Christmas, it can be more damaging than ever
Alan Watson, Barron McCann | 17th October 2014
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