1. Mapping and Modelling Survey
It is now 20 years since the first MS Windows-based modelling tools came to market. Many thousands of licences of modelling tools have been sold since then. They are becoming pervasive in software development and were accepted long ago in the data...
Published By: Bloor Research
2. Managing expenses in the legal sector
One of the main headaches is the allocation of expenses to the right client while maximising the amount that can fairly be claimed from each client. Another is ensuring the expenses can be reported in a granular and auditable manner to those clients.
Published By: Quocirca
3. 7 Steps to BPM success
This paper provides the reader with a 7 Step model that seeks to suggest ways in which organisations can maximise their business returns. The model sets out to blend the benefits of non-technology approaches with the more technological...
Published By: Bloor Research
4. 7 Steps to Business Architecture
Business Architecture is the glue that links the pieces together as a coherent whole. It is the approach by which you can step forward and deliver the navigation system for business, enabling your business to ask smart questions and get intelligent…
Published By: Bloor Research
5. Enterprise Performance Management - Cycle II
In February 2009, Quocirca interviewed 800 individuals across 8 geographies for their views on, and usage of, enterprise performance management (EPM) tools and processes. The research was repeated in December 2009 and there was a clear improvement.
Published By: Quocirca
6. MPS in European and US Enterprises
This report should be of interest to anyone who is considering managed print services or looking to improve the management and control of their printing infrastructure.
Published By: Quocirca
7. Customers in the real world
As more and more human activity moves online, it is easy to think that geography no longer matters-surely the internet is without borders? Whilst in some cases this is true, more often than not online activity spills over into the real world.
Published By: Quocirca
8. Managing carbon reduction across your data centre assets
In April 2010, many organisations will find that they fall under the UK's new Carbon Reduction Commitment legislation (now known as the CRC Energy Efficiency Scheme).
Published By: Quocirca
9. Turning customer interaction into profitable relationships
Quocirca's report examines how a CCM strategy can transform the impact of customer communications at every customer touch point, controlling cost, driving operational efficiencies and building customer loyalty.
Published By: Quocirca
10. DataDirect Shadow v7
Shadow v7 expands the range of SOA and data connectivity options available to existing System z mainframe users.
Published By: Bloor Research
11. Master Data Management
This document provides a snapshot of the
current state of the Master Data Management (MDM) market.
Published By: Bloor Research
12. Information Governance
Getting to grips with information governance, a key component of a broader business strategy, gives organisations a much stronger chance of longer term success as well as protecting the business from costly errors...
Published By: Freeform Dynamics
13. The Great Virtualization Debate
With virtualization close to the top of every CIO's to do list, we undertook the task of finding out how well server, storage and desktop virtualization is currently understood and where it is being applied...
Published By: Freeform Dynamics
14. Relieving the Systems Management Burden
The management of operational IT is not without its challenges, indeed it can be a thankless task particularly when considered as a whole. The good news is that the day to day burden can be reduced by applying some simple, practical measures...
Published By: Freeform Dynamics
15. IT Management Checkpoint
Existing IT management strategies have enabled organisations to take control of their infrastructures. The game has moved on however and it is time to raise the sights of IT management strategy...
Published By: Freeform Dynamics