Opinion & Analysis

BriefingsDirect analyst panelists peer into crystal balls for latest IT growth and impact trends
We ask our distinguished panel of analysts and experts for their top five predictions for IT growth through 2010 and beyond now that the IT spending recession appears to have bottomed out.
Dana Gardner, Interarbor Solutions | 19th February

Social media and CSAT surveys
This article looks at opinions on social media as indicators for CSAT
V Bharathwaj, 24/7 Customer | 15th February

Unified communications - vendor pipe dreams or reseller reality?
As communications become more unified who do you turn to for the right blend of skills and advice beyond the pure technology? Channel players with a multi-vendor perspective look pretty appealing
Rob Bamforth, Quocirca | 12th February

Security skills provide top draw across IT jobs landscape
We interview David Foote, CEO at Foote Partners, on the IT job landscape for 2010 and to see where the recession has taken IT hiring and where the recovery will shape up.
Dana Gardner, Interarbor Solutions | 3rd February

Executive interview: HP's Robin Purohit on how CIOs can contain IT costs while spurring innovation
During the economic recovery, the IT cost-containment conundrum of do more for less -- that is, while still supporting all of your business requirements -- is likely to remain the norm.
Dana Gardner, Interarbor Solutions | 18th December

Downturn dodging - New Year resolutions to address telecoms costs
Telecoms services are costly, but vital - so how should organisations try to best manage their telecoms estate in 2010 and keep costs down?
Rob Bamforth, Quocirca | 17th December


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