This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information we may collect from you
We may collect and process the following data about you:
- information that you provide by filling in forms on our site IT-Director.com (our site). This includes information provided at the time of registering to use certain elements of our site, subscribing to our services, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by IT-Director.com, and when you report a problem with our site;
- if you contact us, we may keep a record of that correspondence;
- we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
- details of transactions you carry out through our site or via other means (e.g. telephone orders) and of the fulfilment of your orders;
- you can access the site home page and browse the site without disclosing personal information. We collect standard internet log information and details of visitor behaviour patterns to help us identify things such as the number of visitors to the various parts of our site. We collect this information in a way which does not identify anyone; and
- communication and usage data, whether this is required for our own billing purposes or otherwise and the resources that you access. We do not collect the content of emails that you have sent or received or keep a record of individual web pages that you have visited;
2. IP Addresses
When someone visits IT-Director.com we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not personally identify anyone.
3. Page Bug
All of our content pages feature a page bug. This is used internally to monitor the performance of each piece of content. Personal information is not recorded, or tracked, by this system.
What we record in the page bug:
<img src="/bg/AA/BB/CC/DD/EE/FF.gif" width="1" height="1" alt="" />
- AA = type of content
- BB = content id
- CC and DD = reserved for future use
- EE = a simple checksum
- FF = timestamp
- What Are Cookies
- Types of Cookie
- How Do I Disable Cookies?
- Cookies Used On IT-Director.com
- Managing Your Cookie Preferences
To comply with the Privacy and Electronic Communications Regulations we periodically conduct a Cookie Audit of our website.
What Are Cookies?
Cookies are small pieces of data given to your browser by a website which may be stored as text files in the cookie directory of your computer. Cookies are not programs and cannot collect information from your computer. They do not damage your computer and are defined as "a piece of text stored on a user's computer by their web browser. A cookie can be used for authentication, storing site preferences, shopping cart contents, the identifier for a server-based session, or anything else that can be accomplished through storing text data" (source: Wikipedia, 2011).
Each website may send cookie data to your browser which may save it to your hard drive if your browser's preferences allow it to do so. To protect your privacy your browser only returns a cookie to the website that sent it originally you the cookie and does not send it to any other website. A website cannot access your cookie directory or information on your computer; instead relevant cookies are included by your browser within each request you make to the website. A website can only obtain cookie data that your browser sends to it.
Types of Cookie
There are two main types of cookie:
Session cookies are deleted when you close your browser and are usually not saved to your computer's hard disk. We use session cookies to:
- hold some types of non-private information you provide while using an interactive tool on the website
- identify that you have logged in to the site
- hold your search criteria while you are carrying out a search of the website
- collect information on website usage - as described above
Persistent cookies remain on your computer for a specified time and so are saved to your computer's hard disk. We use persistent cookies to:
- identify that a registered user has returned
- securely remember your login User ID - if you have asked us to do so
- understand how you use our site and obtain information on website usage - as described above
Cookies that are set by the site you are visiting are referred to as "first-party cookies". Other cookies set by suppliers and external service providers are known as "third-party cookies".
How Do I Disable Cookies?
It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. For example, we cannot tell if you are signed in without using cookies, so you would not be able to post comments.
All modern browsers allow you to change your cookie settings. These settings will typically be found in the 'options' or 'preferences' menu of your browser. In order to understand these setttings, the following links may be helpful, otherwise you should use the 'Help' option in your browser for more details.
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari
If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to the Your Online Choices site. You can also visit the trade body representing these advertising platforms for more information: Network Advertising Initative (who offer a useful opt-out tool)
Cookies Used On IT-Director.com
This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.
By browsing this website you are implying consent to set cookies as indicated in the cookie banner first shown when you visited the site.
Cookies Set by IT-Director.com
|PHPSESSID||This is a simple token used by PHP applications to identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website (accessing secure areas, forms submissions etc). This is an essential cookie to the operation of the site that is always set. If you choose to block this cookie you won't be able to login to the website or submit online forms.||Browser Session||Strictly Necessary|
|complianceCookie||Records that the cookie bar has been shown||14 days||Cookie Consent|
|aulogin||Optional. Used to remember your login credentials. Does not track.||30 days||Functionality|
|savedsearch||Optional. Used to remember search parameters.||7 Days||Functionality|
We use Google Analytics to monitor use of this site, allowing our developers to better the design and navigation.
|Cookie name||Cookie provider||Expires after||Description of cookie|
|_utma||Google Analytics||2 years||This keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred. |
|_utmb||Google Analytics||30 minutes||This cookie helps calculate how long a visit takes by collecting a timestamp of the exact moment in time when a visitor enters the site. |
|_utmc||Google Analytics||End of session||This cookie helps calculate how long a visit takes by collecting a timestamp of the exact moment in time when a visitor leaves the site. It stays for 30 minutes for another pageview to happen, and if it doesn’t, it expires. |
|_utmz||Google Analytics||End of session||This keeps track of where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from. |
5. Where we store your personal data
In addition, if you place your personal information on publicly available parts of our site, this will be accessible to people in countries outside of the EEA. Such countries may not have data protection laws as comprehensive as those that exist within the EEA.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
6. Uses made of the information
We use information held about you in the following ways:
- to provide you with information, products or services that you request from us or which we feel may interest you (where you have consented to be contacted for such purposes);
- to carry out our obligations arising from any contracts entered into between you and us;
- to allow you to participate in any interactive features of our services, if you choose to do so;
- to ensure that content from our site is presented in the most effective manner for you and for your computer; and
- to notify you about changes to our service.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data or contact us.
7. Disclosure of your information
We may disclose your personal information to third parties:
- in order to fulfil your order for goods or services;
- to enable us to provide maintenance, engineering or troubleshooting services to you in connection with goods or services supplied to you;
- in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
- if IT-Director.com or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
- to protect the rights, property, or safety of IT-Director.com, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
8. Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also change your preferences at any time by contacting us.
Our site may, from time to time, contain links to and from the websites of our partner networks, affiliates and other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
9. Access to information
The Data Protection Act gives you the right to access information held about you. You can find out what information we hold about you by making a Subject Access Request under the Data Protection Act. If we hold personal information about you we will give you a description of it, tell you why we are holding it and let you have a copy of it.
10. Updating or amending information
If any of the personal information that we hold about you is incorrect or needs updating, or if you want us to delete any personal information, please contact us. We may request that you provide further information and identification to enable us to comply with this request.