An increasing number of security organisations are turning to SmartTask Security to help win business within the highly-competitive security marketplace. Since the beginning of the year, there has been a significant increase in the adoption of Skillweb’s guard management solution as companies look to gain advantage over competitors by differentiating their security offering, achieving higher levels of service and providing peace of mind to customers.
SmartTask Security is mobile application that has been developed by Skillweb to help security guard providers to increase workforce visibility, reduce operational workload and win more business. Suitable for Android smartphones, it is the ideal solution for all mobile or static guard, keyholding and event management requirements by providing advanced time and attendance monitoring, incident and management reporting, and lone worker protection.
Risk Management Security Services has been using the guard management solution to help target new contracts since adopting it across the company’s growing team of officers. According to Business Development Director Graham Tilly: “With SmartTask Security we are better placed to meet and respond to the precise needs of new, existing and potential customers. This added visibility and control means we are able to differentiate our security offering within the marketplace and demonstrate high service levels, helping us to secure new contracts and grow our business.”
Meanwhile, MAN Commercial Protection has just completed a successful trial of the mobile application tool and is already achieving tangible benefits. Chris Smith, Operations Manager at the nationwide provider of security services said: “SmartTask Security is helping support our business development strategy by enabling us to add value and boost service levels for new and existing customers. Furthermore, it supports our accreditations, showing our continuous commitment to adopting leading technology solutions, which ensures all our staff and operatives can do their jobs to the highest possible standard.”
Elsewhere, SmartTask Security is set to become an important tool for Cole Security Services. The company’s Managing Director Francis Cole explained: “SmartTask Security provides complete operational visibility, so we can effectively demonstrate that we are delivering on our service promise. In a sector where we are increasingly under pressure to be more accountable and transparent, it is providing peace of mind to customers and helping us differentiate our offering from our competitors. As a result, we expect the mobile app to become a valued tool that will support our business growth moving forward.”
Paul Ridden, CEO of Skillweb commented: “SmartTask Security has been designed in conjunction with the industry and possesses all the features and functionality expected of an advanced guard management solution while taking advantage of the latest mobile technology. As a result, a growing number of security specialists are using this mobile application to enhance their appeal to customers, demonstrate compliance and streamline operational processes.”