Released: 1st May 2014
Brokers to benefit from better customer conversion and retention, improved aggregator listing returns, greater visibility of marketing spend performance and less ongoing CAPEX
Warwick, 1st May 2014: Open GI, a technology provider to the insurance industry, and Callstream, experts in cloud-based call management technology, have partnered to offer a new range of technology and communications services to UK insurance brokers.
Through the partnership, Open GI’s customer base will be able to integrate Callstream’s range of call centre technology into its wider back office platform. This integration will provide insurance brokers with:
Callstream offers a feature-rich range of cloud-based call centre technology products dedicated to the needs of insurance brokers. This includes Callstream’s latest additions to its portfolio:
The two companies are also jointly developing specific products to integrate with Open GI’s market-leading back office management systems. For example, a fully integrated SMS function has just recently gone live and there will be more to follow.
“Partnering with an industry leader like Open GI is a mutually advantageous opportunity,” said Mick Crosthwaite, CEO, Callstream. “Together we are giving insurance brokers access to a range of products to enhance efficiency and help drive their businesses, seamlessly integrated into their current back office systems.”
Simon Hughes, Sales and Marketing Director, Open GI, added, “our working partnership with Callstream has gone from strength to strength. We are delighted to be able to offer our brokers the opportunity to access the products and support available from Callstream through our back office management systems.”
Published by: electronicdawn Ltd.