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How contact centre technology can be used to improve the customer experience
Four ways you can deliver world-class customer experiences all year round
Date: 27th August 2014 | Published By: NewVoiceMedia
Are you ready to re-invent your company's future?
By Steven Van Belleghem for NewVoiceMedia
Date: 27th August 2014 | Published By: NewVoiceMedia
VMworld 2014: Datacore Showcases 'No Limits' Virtual SAN - and the Business Value of Software-Defined Storage
Spanning Any Hypervisor, Any Storage, Any Location to Resolve the 'Data Islands' Problem and Enable True Enterprise-wide Convergence
Date: 26th August 2014 | Published By: DataCore Software
Newcastle-under-Lyme College rolls-out self-assessment solution to improve Ofsted reporting - Online solution developed in collaboration with Compass Computer Consultants
Newcastle-under-Lyme College has gone live this summer with an online solution to streamline the self-assessment of its courses.
Date: 26th August 2014 | Published By: Advanced Computer Software
Jargon-busting the modern call centre
Whether it's technical language that baffles you or mysterious acronyms, NewVoiceMedia has a definition that should make everything clear.
Date: 24th August 2014 | Published By: NewVoiceMedia
The Shipowners' Protection selects V1 technology to support transformation of finance department - V1's proven experience of integrating with Infor SunSystems was key to selection
V1's document management software has been selected by The Shipowners' Protection, to support the transformation of its finance department
Date: 21st August 2014 | Published By: V1
Advanced 365 secures five-year managed services contract with Delancey - With plans for roll-out of unified communications and business intelligence
Delancey Real Estate Asset Management (Delancey), has selected Advanced 365 (Advanced) to manage its entire IT infrastructure over the next five years.
Date: 19th August 2014 | Published By: Advanced Computer Software
V1 extends cloud hosted services offering - V1 to host document management and core business applications
V1, a leading provider of business automation solutions, today announces the extension of V1 Cloud Hosting, its hosted cloud service offering.
Date: 19th August 2014 | Published By: V1
Platform Black transforms its sales operation with cloud technology from NewVoiceMedia
The alternative finance company deployed NewVoiceMedia's ContactWorld to drive sales effectiveness and has traded over £70m in less than two years
Date: 19th August 2014 | Published By: NewVoiceMedia
Wowcher transforms service with true cloud telephony
The UK's second largest daily deals website, has transformed its customer experience with NewVoiceMedia's true cloud contact centre solution ContactWorld
Date: 18th August 2014 | Published By: NewVoiceMedia
Muddy Boots Implements Logi Analytics for Quality Assurance and Compliance in the Food Supply Chain - Logi Analytics brings real-time decision making to Muddy Boots' global customers
Muddy Boots implements Logi Info from Logi Analytics to enhance quality assurance and compliance reporting capabilities in the food business
Date: 14th August 2014 | Published By: Logi Analytics
National Windscreens (South East) selects vehicle camera solution from Intelligent Telematics
National Windscreens has adopted a vehicle camera solution from Intelligent Telematics to reduce fleet costs and protect against fraudulent insurance claims
Date: 14th August 2014 | Published By: Intelligent Telematics
V1 wins prestigious environmental award for learning and training management software
V1 Ltd has scooped a Green Apple Award in the Science & Technology category for its learning and training management solution (LTM).
Date: 13th August 2014 | Published By: V1
Advanced provides top five tips for predictive analytics success
Predicting with confidence how a business scenario may turn out no longer requires a crystal ball.
Date: 12th August 2014 | Published By: Advanced Computer Software
Logi Analytics Announces Logi Vision for HP Vertica - Logi Vision now provides direct, native connectivity to HP Vertica Analytics Platform
Logi Analytics today introduced Logi Vision for HP Vertica, a fresh approach to data discovery that empowers every person in an organisation to analyse data.
Date: 12th August 2014 | Published By: Logi Analytics
70% of market-cap companies on the FTSE Russia IOB Index have been negatively impacted by sanctions - British-owned companies operating in Russia have more to lose, according to Rosslyn Analytics
UK companies are at risk of losing revenues from the escalating economic battle between the US/EU and Russia, according to data analysis by Rosslyn Analytics.
Date: 12th August 2014 | Published By: Rosslyn Analytics
Australian consumers more likely to share service experiences, finds NewVoiceMedia
More than twice as likely as those in the UK to share a poor customer service experience
Date: 12th August 2014 | Published By: NewVoiceMedia
Charities risk data security breaches without a formal BYOD policy in place, warns Advanced - Charities also vulnerable to loss of supporter trust
Charities and not-for-profit (NFP) organisations are vulnerable to IT security risks and reputational damage without a formal BYOD policy in place.
Date: 11th August 2014 | Published By: Advanced Exchequer
New College Durham undergoes back office restructure supported by Advanced's software - Advanced's workflow solution is being rolled out across the College
New College Durham has just completed a reorganisation of its back office departments following the implementation of software from Advanced
Date: 11th August 2014 | Published By: Advanced Computer Software
Advanced Health & Care secures major contract with Sussex Partnership NHS Foundation Trust - Trust to modernise care provision with next generation patient information system
Advanced Health & Care (Advanced) has won a major contract with Sussex Partnership NHS Foundation Trust (the Trust), one of the UK's largest mental health trusts, following a formal tendering process.
Date: 8th August 2014 | Published By: Advanced Health & Care
Published by: electronicdawn Ltd.