MWD Advisors on IT-Director.com

Moving IBM's $100bn needle with Smarter Process

rss@it-analysis.com (Neil Ward-Dutton, MWD Advisors) — Wed, 15 May 2013 15:58:11 +0100

As Sandy, Bruce and David have already highlighted, one of the very biggest themes at this year's IMPACT conference for IBM middleware customers was 'Smarter Process'. BPM in some... [Read More...]

SAP takes HANA to the Clouds

rss@it-analysis.com (Helena Schwenk, MWD Advisors) — Wed, 08 May 2013 14:04:41 +0100

SAP ran a virtual and global press and analyst event last night to announce the latest enhancement to its in-memory platform HANA, this time launching SAP HANA Enterprise Cloud. The name of the... [Read More...]

Salesforce returns its attention to serving the customer

rss@it-analysis.com (Angela Ashenden, MWD Advisors) — Tue, 07 May 2013 17:26:23 +0100

Last week, we attended Salesforce.com's customer event in London, which this year was branded as the Customer Company Tour, replacing the... [Read More...]

Adobe makes social publishing predictive

rss@it-analysis.com (Helena Schwenk, MWD Advisors) — Wed, 01 May 2013 18:01:02 +0100

In an effort to cement its position in the social marketing space Adobe recently announced some key enhancements to its Adobe Social product suite during its Digital Marketing Summit in London. In... [Read More...]

Intralinks challenges Box with launch of VIA

rss@it-analysis.com (Angela Ashenden, MWD Advisors) — Mon, 29 Apr 2013 13:06:35 +0100

As the market for 'sync & share for business' hots up, today sees the launch of a new product targeting this highly competitive and fast-growing area. Intralinks VIA is the new... [Read More...]

The problem with Case Management

rss@it-analysis.com (Neil Ward-Dutton, MWD Advisors) — Wed, 24 Apr 2013 22:07:31 +0100

I've long been niggled by a nagging doubt about the term 'Case Management' and how it gets introduced and explained. A lot of people I talk to outside of the legal sphere find it... [Read More...]

Touch me, I'm a process

rss@it-analysis.com (Neil Ward-Dutton, MWD Advisors) — Mon, 22 Apr 2013 13:31:22 +0100

I'm a little late getting around to blogging about this, but I think it's worth sharing nonetheless. Did you see the launch, in October last year, of Metasonic Touch?�This is the result... [Read More...]

Can you measure your collaboration success?

rss@it-analysis.com (Angela Ashenden, MWD Advisors) — Mon, 15 Apr 2013 14:45:16 +0100

One of the most commonly cited issues with collaboration initiatives (and of course with the knowledge management initiatives which preceded them) is the difficulty that organisations have with... [Read More...]

Accenture acquires ChangeTrack for analytics-based change management

rss@it-analysis.com (Helena Schwenk, MWD Advisors) — Thu, 04 Apr 2013 15:15:13 +0100

This week Accenture quietly announced its acquisition of Australian predictive analytics service vendor ChangeTrack Research Pty Ltd, for an undisclosed amount. The company offers a methodology and... [Read More...]

bpmNEXT - mojo in Monterey

rss@it-analysis.com (Neil Ward-Dutton, MWD Advisors) — Tue, 26 Mar 2013 20:38:48 +0100

Most conferences I go to are not conferences in the classic sense; they're really industry sales and marketing events with little conference-y bits around the edges. This is not to knock the... [Read More...]

Revolution Analytics charts its European expansion

rss@it-analysis.com (Helena Schwenk, MWD Advisors) — Mon, 25 Mar 2013 10:15:00 +0100

As a UK-based analyst it's always interesting to observe how US software companies attempt to break into the European market. Revolution Analytics - the commercial open... [Read More...]

The "fluffiness" of collaboration, the challenges of measuring ROI, and your own ...

rss@it-analysis.com (Neil Ward-Dutton, MWD Advisors) — Thu, 21 Mar 2013 15:57:37 +0100

-an interview with Angela Ashenden [Read More...]

What catches your customers' Pinterest?

rss@it-analysis.com (Helena Schwenk, MWD Advisors) — Mon, 18 Mar 2013 16:09:45 +0100

Pinboard-style social media website Pinterest set tongues wagging last week with the announcement of its first built-in analytics capability. The new tool enables business users of Pinterest to see... [Read More...]

Box picks up the pace in Europe

rss@it-analysis.com (Angela Ashenden, MWD Advisors) — Mon, 18 Mar 2013 14:58:16 +0100

As a UK-based analyst, it's interesting to watch how US-based vendors manage the move into the European market. For some, it is for a long time little more than a line in their marketing... [Read More...]

Gamifying processes: seductive, but proceed with caution

rss@it-analysis.com (Neil Ward-Dutton, MWD Advisors) — Wed, 13 Mar 2013 22:37:56 +0100

Gamification is a word I've only recently been able to bring myself to say, because it's so ugly. I finally relented after I saw a fantastic presentation at a recent J.Boye conference,... [Read More...]

Kofax grabs another flotation device with Altasoft buy

rss@it-analysis.com (Neil Ward-Dutton, MWD Advisors) — Mon, 04 Mar 2013 11:56:17 +0100

Kofax has continued its journey beyond document capture tech - buying US-based operational BI vendor Altosoft last week for $13.5m. Building on its acquisition of UK-based BPM technology... [Read More...]

SAP IS taking predictive analytics seriously

rss@it-analysis.com (Helena Schwenk, MWD Advisors) — Thu, 28 Feb 2013 15:29:13 +0100

I recently attended an update briefing from SAP about its BusinessObjects Predictive Analysis offering. While not a lot has changed since the tools general availability in November of last year what... [Read More...]

Process, have you met Process?

rss@it-analysis.com (Neil Ward-Dutton, MWD Advisors) — Mon, 25 Feb 2013 21:59:56 +0100

In regular hallway conversations at conferences and my daily meanderings through online forums and groups, I still come across a really astounding amount of variation when it comes to people's... [Read More...]

Embracing resistance to change

rss@it-analysis.com (Angela Ashenden, MWD Advisors) — Thu, 14 Feb 2013 11:35:22 +0100

From talking to many different types of organisations about their collaboration initiatives, one of the issues that surfaces regularly is the problem of resistance to change. Of course, this is a... [Read More...]

Goodbye Lotusphere. Hello IBM Connect 2013!

rss@it-analysis.com (Angela Ashenden, MWD Advisors) — Tue, 05 Feb 2013 13:15:46 +0100

Last week I had the opportunity to escape the cold British winter for a few days to attend the IBM Connect 2013 conference in sunny Orlando, Florida (temperatures in the high 80′s -... [Read More...]

Power to the people! Using games to create greater engagement

rss@it-analysis.com (Mark McGregor, MWD Advisors) — Fri, 01 Feb 2013 16:55:53 +0100

Whenever we talk of business transformation, process improvement or collaboration, it never takes long before the talk turns to the issues of overcoming the barriers to change or how to get greater... [Read More...]

A BPM technology futures retreat? Sign me up!

rss@it-analysis.com (Neil Ward-Dutton, MWD Advisors) — Fri, 25 Jan 2013 16:36:53 +0100

A few months back I bumped into Bruce Silver at a vendor conference (as I do, from time to time) - and he slipped me a flyer for an event he was just starting to put together with another... [Read More...]

Social: the fabric of collaboration

rss@it-analysis.com (Angela Ashenden, MWD Advisors) — Mon, 21 Jan 2013 11:33:09 +0100

In two recent posts (If you build it, will they really come? Getting the conditions right for viral adoption of social collaboration and No really, social collaboration is NOT a waste of time), I... [Read More...]

Appian continues to defy conventional wisdom

rss@it-analysis.com (Neil Ward-Dutton, MWD Advisors) — Fri, 18 Jan 2013 14:13:08 +0100

In markets for software technologies, conventional wisdom dictates that over time, as the need for the technology becomes widely understood and the market matures, supply consolidates and room for... [Read More...]

Top 10 blogs for Process in 2012

rss@it-analysis.com (Neil Ward-Dutton, MWD Advisors) — Mon, 17 Dec 2012 17:40:09 +0100

As we hurtle towards another year end, and in anticipation of sharing our outlook perspectives for 2013, we present the ten most popular blog posts from our Process research program published over... [Read More...]

Top 10 blogs for Collaboration in 2012

rss@it-analysis.com (Neil Ward-Dutton, MWD Advisors) — Mon, 17 Dec 2012 17:25:35 +0100

As we hurtle towards another year end, and in anticipation of sharing our outlook perspectives for 2013, we present the ten most popular blog posts from our Collaboration research program published... [Read More...]

Top 10 blogs for Analytics in 2012

rss@it-analysis.com (Neil Ward-Dutton, MWD Advisors) — Mon, 17 Dec 2012 17:09:15 +0100

As we hurtle towards another year end, and in anticipation of sharing our outlook perspectives for 2013, we present the ten most popular blog posts from our Analytics research program published over... [Read More...]

No really, social collaboration is NOT a waste of time

rss@it-analysis.com (Angela Ashenden, MWD Advisors) — Mon, 17 Dec 2012 09:39:00 +0100

I've lost count of the number of times people have asked me how they can convince their senior executives that social in business is not a waste of time. It's one of those frustrating... [Read More...]

It pays to put social analytics to work�

rss@it-analysis.com (Helena Schwenk, MWD Advisors) — Mon, 10 Dec 2012 15:48:12 +0100

We've all heard of stories that have gone viral on the internet whether they relate to a serious or comical matter - just think of United Breaks Guitars and its PR impact on United... [Read More...]

SAP 360 Customer - evolving the use case of HANA and CRM

rss@it-analysis.com (Helena Schwenk, MWD Advisors) — Wed, 28 Nov 2012 12:06:48 +0100

During its recent Sapphire conference SAP announced the launch of 360 Customer, an offering that brings together a number of technology components and applications - not least SAP CRM running... [Read More...]