WHAT: ClickSquared will be exhibiting at Forrester’s Outside In: A Forum For Customer Experience Professionals EMEA in London on the 6th and 7th November. Visit Stand S3 to learn more about ClickSquared’s Cross-Channel Marketing Hub, its fourth generation SaaS marketing platform.
Based on case studies and analysis in Forrester Research, Inc.'s book, “Outside In: The Power of Putting Customers at the Center of your Business,” their event will detail specific ways to transform a company to reap full business benefits of the customer experience revolution. The agenda includes the following topics presented by Forrester analysts:
- The Role of the CMO in Leading the Customer-Obsessed Revolution
- How Mobile is Reframing Possibilities in Customer Experience
- Segmentation in the Intelligent Enterprise
- The Physical and Digital Universe of Interaction
- Evaluating the Quality of Experience Design
- Harnessing the Chaos: Mapping Win-Win Customer Experiences
WHEN: Tuesday, 6 November – Wednesday, 7 November, 2012
WHERE: Stand S3 - Lancaster Terrace, LondonW2 2TY, GB
WHO: ClickSquared is the only company offering SaaS cross-channel campaign management software, enabling B2C marketers to design, manage and deliver data-driven marketing programs across email, social, mobile, direct mail, survey, and web channels without the cost and complexity of “big software” and multi-vendor integrations.
ClickSquared’s Cross-Channel Marketing Hub and value added services provide fast time-to-value, capture marketing efficiencies, deliver high ROI and create lasting value for organizations of all sizes.
ClickSquared has helped to build some of the world’s best known brands including ARAMARK Parks and Destinations, The Boston Celtics, Capital One Bank, Miami Dolphins, Dr Pepper Snapple Group, Four Seasons Hotels and Resorts, Greyhound, HomeAway, Hyatt, Lenovo, Leading Hotels of the World and Santander. ClickSquared has offices across the United States, including its headquarters in Boston, Massachusetts as well as offices in the United Kingdom. For more information, call +1.857.246.7800, visit http://clicksquared.com/ or visit the links below: