ITAMS announces European Office Expansion with a New Data Operations Centre - The new centre will support rapidly growing demand for IT and software asset management services.
ITAMS' expansion into continental Europe will support its rapidly growing customer base and increasing demand for IT and software asset management services.
Date: 24th June 2014 | Published By: IT Asset Management Solutions
The importance of PCI compliance when handling payments
Did you know that you're responsible for protecting all your customers' card data and payment details?
Date: 20th June 2014 | Published By: NewVoiceMedia
When is a Cloud not a Cloud?
By Ashley Unitt, CTO, NewVoiceMedia
Date: 20th June 2014 | Published By: NewVoiceMedia
Improving agent engagement
Using tools and technology that allow employees some degree of flexibility in achieving their individual goals can further increase levels of engagement
Date: 17th June 2014 | Published By: NewVoiceMedia
Maximising agent availability
What do you do if suddenly you don't have enough agents available to take a sudden influx of calls?
Date: 16th June 2014 | Published By: NewVoiceMedia
Red Box Appoints Product Director to Support Future Growth - Product Director to Take Responsibility for the Strategic Direction of Product Portfolio
Red Box Recorders has appointed Product Director Alan Arnfeld to support future growth of the company.
Date: 12th June 2014 | Published By: Red Box Recorders
Ctrack launches Multi-Comms solution for emergency services to boost vehicle tracking
Ctrack has launched a new multi-comms solution to enable emergency services organisations in the UK to seamlessly switch between communication channels
Date: 10th June 2014 | Published By: Ctrack
FCm Travel Solutions Invests in Customer Service - Red Box Recorders provides FCm Travel Solutions with new voice recording system.
FCm Travel Solutions has announced that it has significantly improved its customer service following a decision to invest in a new voice recording system.
Date: 9th June 2014 | Published By: Red Box Recorders
UK consumers are fighting back against through social media, finds new research
73 percent of UK consumers are standing up for customer service standards more than they were ten years ago
Date: 6th June 2014 | Published By: NewVoiceMedia
Red Box Appoints CTO - John Cunningham Joins Red Box Recorders as Chief Technology Officer
Red Box Recorders appoints CTO to strengthen product development and delivery.
Date: 1st June 2014 | Published By: Red Box Recorders
Positive Lending Solutions advances sales performance with innovative cloud telephony
The accredited mortgage and finance broking specialist has selected NewVoiceMedia's technology for complete visibility of all sales activity
Date: 1st June 2014 | Published By: NewVoiceMedia
LANDESK Research Highlights the Dawn of the Super User
Research from LANDESK, the global leader in delivering User-Oriented IT solutions solving systems, assets, security, mobility and IT service management challenges, today announces that almost three quarters (73%) of organisations now have...
Date: 2nd May 2014 | Published By: LANDESK
Houston Community College increasing student retention and reducing website management costs by 50%
TERMINALFOUR is delivering a digital engagement and web content management platform to Houston Community College (HCC), which is transforming the college's online presence.
Date: 1st May 2014 | Published By: TERMINALFOUR
Open GI and Callstream partner to give brokers better technology and communications
Open GI, a technology provider to the insurance industry, and Callstream, experts in cloud-based call management technology, have partnered to offer a new range of technology and communications services to UK insurance brokers.
Date: 1st May 2014 | Published By: Callstream
IRIS streamlines automatic enrolment for accountants and SMEs by launching new IRIS AE Suite™
IRIS Software Group has today announced the immediate availability of its IRIS AE Suite, a complete solution to help businesses, accountants and payroll bureaus meet the legislative requirements of automatic enrolment.
Date: 1st May 2014 | Published By: IRIS Software Group
Coast and Country Housing Ltd set to raise the roof on employee engagement with SpeakInConfidence
Voted 6th in the Sunday Times' respected 2013 'Top 100 Not-for-Profit' by their employees, Coast and Country Housing Ltd (CCH) have selected SpeakInConfidence to provide confidential, secure communication opportunities for employees
Date: 1st May 2014 | Published By: SpeakInConfidence
EasyVista To Revolutionize Codeless Service Management
EasyVista Inc., (www.easyvista.com) a global leader in IT Service and Asset Management solutions, has launched a revolutionary suite of solutions that allow IT to radically build a new front office customer experience...
Date: 1st May 2014 | Published By: EasyVista
OKI Europe launches new region-wide channel partner programme
OKI Europe has launched a new single channel partner programme across the EMEA region, as it looks to strengthen the OKI brand by building closer relationships with existing and new partners.
Date: 1st May 2014 | Published By: OKI Europe
Sappi Fine Paper chooses Interoute to provide global private network
Sappi Fine Paper Europe has turned to Interoute to find a private network solution for its large production and small offices sites across the globe.
Date: 1st May 2014 | Published By: Interoute
Oxford Capital leads Intent HQ funding round - Growth capital investment positions leading audience intelligence provider for accelerated growth
Growth capital investment positions the leading audience intelligence provider for accelerated commercial growth
Date: 1st May 2014 | Published By: Intent HQ
Published by: electronicdawn Ltd.