TALL Security Print Limited, a member of the TALL Group of Companies, has received a Logistics Management Supplier Award 2013 from leading personal financial services companies Santander. TALL Security Print was one of only seven key suppliers to receive the award in recognition of the high levels of service, quality and performance delivered over the past 12 months.
The award was presented at an annual awards event held by Geoban, the Santander-owned operating company responsible for the financial services organisation’s call centres, technology, back office and logistics services. The award programme is designed to help improve services and create greater efficiency, with suppliers ranked on a quarterly basis based on service levels, customer feedback, change management, account support and continuous improvement.
TALL Security Print is responsible for producing a range of specially-printed cheques, credits, internal banking documents and passbooks that are delivered to Santander’s network of branches or direct to the end users on a next-day basis. The company originally worked with Giro Bank more than 20 years ago, which later became Alliance & Leicester and was then acquired by Santander in 2010.
Julian Myers, Director of Logistics, commented: “We are committed to working with suppliers that are reliable and can make ongoing service improvements to support Geoban and the banking operation as a whole. The TALL Security Print has performed particularly well during the past 12 months and demonstrated impressive levels of service delivery that has added value to our business.“
Peter Andrew, Group Sales and Marketing Director of the TALL Group of Companies said: “This award recognises our ability to meet the precise requirements of customers within the financial services sector. We are able to develop and implement effective and efficient business process outsourcing solutions to not only reduce overheads but also streamline and enhance activity previously undertaken in-house.”