ServiceSource®, the global leader in Recurring Revenue Management, has appointed Mark Dillon as its Sales Centre head for Liverpool. Dillon will manage the day-to-day operations of the Liverpool centre, which serves global technology leaders including F5, Mitel and Red Hat.
Dillon will continue to generate high levels of renewal and service revenue for ServiceSource’s clients through deployments of Renew OnDemand, the only cloud application built specifically to increase recurring revenue, and industry leading managed services. Under Dillon’s leadership, the Liverpool centre, which currently employs 180 people, plans to grow by 40 percent by the end of the year.
Commenting on his appointment, Dillon said, “The vision is to make Liverpool an even more effective centre by harnessing the power of our people. We have a highly skilled and committed workforce of technology sales professionals who drive outstanding renewals sales results for our customers. We have seen tremendous growth in Liverpool and want this to be the number one place to work for technology salespeople. Our aim is to be the employer of choice in the region, bar none.”
Dillon has been with ServiceSource for three years, joining in July 2010 as a Client Delivery Director. In 2012, Dillon was appointed Vice President of Enterprise Accounts, to manage and grow the marquee enterprise customers for ServiceSource, EMEA.
Martin Moran, International Head at ServiceSource added “I am delighted to have Mark leading the Sales Centre in Liverpool. He brings exceptional energy and talent to the role. With Mark as the sales centre head for Liverpool, we can continue to ensure the rapid growth of the business.”
Dillon has over fifteen years of experience in cultivating and managing client relationships. He has worked with several global brands including Motorola, DHL and Avaya. He has international experience in client delivery from working in the USA and Saudi Arabia, and has a strong record of driving consistent sales achievement across multiple client teams.
ServiceSource is the global leader in recurring revenue management. The world's most successful companies rely on us to maximise subscription, maintenance and support revenue, improve customer retention and increase business predictability and insight. ServiceSource delivers results with Renew OnDemand, the world’s only cloud application built specifically to manage and grow recurring revenue, which can be combined with our industry-leading services.
With over a decade of experience focused exclusively in growing recurring revenue, our services and applications are based on proven best practices and global benchmarks. The company is headquartered in San Francisco, and has over $8 billion under management for customers in more than 150 countries and 40 languages.
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