Enterprise -> Consumer
Don't let new EMV payment standards catch you napping
With EMV Chip and PIN compliance becoming mandatory in the US from October, EPoS solutions vendor TISSL describes the new payment security standards and advises hospitality operators to start preparing now.
Stuart Coetzee, TISSL | 21st July 2015
Is your identity and access management fit for purpose?
European organisations are struggling to adapt legacy identity and access management (IAM) systems for integrating external users. Many are turning the IAM-as-a-service to supplement in-house systems.
Bob Tarzey, Quocirca | 17th July 2015
The software game - Perforce's new Helix Platform
The development of software games requires support from software configuration management (SCM) tools that includes multi-media content as well as source code. Perforce Software's new Helix addresses the issue.
Bob Tarzey, Quocirca | 17th March 2015
Social engagement and 'one agenda'
Customer engagement over social channels can cover any and every topic under the sun. This is either a nuisance to the organisational designer who likes to organise customer engagement by queue and category or a welcomed benefit given ...
Martin-Hill Wilson, NewVoiceMedia | 30th June 2014
Who calls you?
Have you ever been called by someone purporting to be from your bank? Probably, the answer is yes. I once had an ongoing row with my bank as I refused to believe that calls were genuine and hung up each time, or ignored ...
Paul Fisher, NewVoiceMedia | 26th June 2014
Onwards and upwards for social customer service
The growth of customer service via social channels is still in its infancy. That said, it has made incredible strides over the last few years
Martin-Hill Wilson, NewVoiceMedia | 24th June 2014
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Published by: electronicdawn Ltd.