Beaverbrooks, the UK’s award winning retail jeweller, has selected Microsoft NAV from K3 Retail to develop the multichannel jewellery business, improving the customer service across channels and supporting their roadmap for growth.
The new system will replace legacy financial and merchandise systems, allowing the retailer to modernise and integrate with their current in-house developed EPOS system and their recently updated e-commerce platform, providing a comprehensive set of functionality including, better visibility of stock and faster fulfilment of the website and 65 stores.
Patrick Walk, Head of IT at Beaverbrooks, said, “We were looking to replace our old legacy systems and needed a more up to date, modern solution that gave us a single view of our stock, better reporting functionality and assistance in becoming the multichannel retailer we strive to be.”
Walker added, “We chose K3 Retail due to their knowledge and expertise within the retail sector. They have a pedigree in retail technology and stood out from other providers. Their solution compliments our in-house system and is the best fit for us. Its early days, but we have been very impressed by what we have seen so far.”
John Little, Sales Director of K3 Retail, says “Beaverbrooks is a retailer with its finger on the pulse. They have transformed their business into the multichannel retailer they are today and we are delighted they have chosen us to support them on their journey of achieving a truly joined-up multichannel experience.”
Beaverbrooks the Jewellers is the UK’s trusted jewellery and diamond specialist since 1919. Still family owned today, Beaverbrooks the Jewellers has been privileged to be a part of our customers most celebratory moments in time for nearly a century.
Today Beaverbrooks the Jewellers is proud to be a well-known name on the high street running 65 stores through the UK, and in the jewellery and business world for our integrity, passion and caring approach.
Beaverbrooks the Jewellers is proud to be regarded as one of the UK's best companies to work for by The Sunday Times Top 100 and in the Financial Times 'UK's Best Workplaces' awards several years running.
Beaverbrooks the Jewellers provides exceptional quality stunning jewellery and watches; along with many sought after brands. At Beaverbrooks the Jewellers impeccable quality and unparralled service is at the heart of everything we do.
About K3 Retail
K3 Retail deliver Multi-Channel solutions that enable retailers to create joined up shopping experiences for their customers on-line, direct, in-store & via mobile.
Over 20 years’ experience delivering award winning solutions, to more than 175 internationally recognised retail brands, has helped our experienced team of retail consultants develop the most complete range of multi-channel retail solutions available to Microsoft Dynamics users. As a Microsoft Gold Certified Partner, member of Microsoft’s Partner Advisory Council for Retail and member of Microsoft’s Presidents Club, we offer a clearly defined roadmap and proven products backed up by Microsoft’s $2billion investment in the Dynamics platform.
Our ability to translate thought leadership and Multi-Channel experience into innovative and effective retail solutions has benefited customers including: Agent Provocateur, American Golf, Beales, Boux Avenue, Evans Cycles, Fred Perry, Gieves & Hawkes, Hotter Shoes, Links of London, Lloyd Shoe, M&Co, SpaceNK, Weird Fish, The White Company and White Stuff.
K3 Retail is part of the K3 Business Technology Group plc | The UK’s #1 Microsoft Dynamics Partner
For more information, please visit www.K3Retail.com