Systems Integrators play a vital role in matching the capabilities of vendors with end customers by acquiring a level of customer knowledge that surpasses all but the largest direct vendor engagements. SIs act as customer advocates for multiple vendors, and can aggregate customer demands to garner vendor attention and resources. SIs can also reverse the process by identifying opportunities for vendors with the integrator's customers.
Systems vendors, such as IBM, derive a great deal of opportunity and business value from SIs through their geographic, business, or technological expertise and benefit their suppliers by delivering specialized knowledge of real-world customer needs across several demographics.
In this paper, we examine the role of Systems Integrators in helping organizations benefit from their technology investments. We also examine the capabilities of IBM's mainframe products, the System z9 and eServer zSeries, and reflect on how this platform provides opportunity not only for the end customer, but also for the Systems Integrators who play an invaluable role in delivering IT solutions in the marketplace.
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