Pro-Data Group, a leading provider of IT infrastructure support services, has chosen Red Box Recorders as its sole partner to supply advanced voice and data recording for unified communications solutions. The decision follows a comprehensive review of the marketplace and rigorous product testing.
This latest agreement is part of an ongoing expansion of the Red Box partner and reseller network. It will see Pro-Data targeting opportunities within the financial sector with new and existing customers in the UK, mainland Europe, the Middle East and APAC.
Pro-Data has grown significantly over the past 4 years and offers a wide range of IT services and training to companies including leading international banks, wealth management businesses and financial services institutions. The company had previously utilised a number of voice and data providers but, following increasing demand from its growing customer base mainly in response to increased legislation, has decided to work solely with Red Box Recorders.
The deal will enable Pro-Data to enhance its offering to customers by utilising the Red Box Quantify Recording Suite as part of its communications solutions. It can be seamlessly integrated with a range of platforms and tailored to meet precise requirements with a wide range of functionality including Quality Management, PCI Compliance, Call Management and Billing, Event Reconstruction and Audio Analytics.
Another key driver of the deal was the strength of Red Box's Quantify Mobile Recording Suite in enabling organisations to record mobile communications and assist them with remaining compliant in the face of ever increasing global regulation.
Olivier Roth, CEO at Pro-Data Group commented: “Increasingly companies are coming to us for advice on voice and data recording and we needed to find a partner who provided a solution that addressed their requirements and was easy to maintain and upgrade. Our research led us to Red Box and we initially trialled their solutions with a few key clients. The result was a resounding success and we are very excited about partnering with them moving forward.”
Lee Jones, CEO of Red Box Recorders, said: “Creating an international network of leading partners forms an integral part of our growth strategy and we now have more than 300 worldwide. Pro-Data is a highly credible organisation with proven expertise and a prestigious client base and we are extremely pleased to have them on board.”