Red Box Recorders has expanded its presence within mainland Europe following a new agreement with BPS International. As a result, the Netherlands-based company will join Red Box’s global partner and reseller network supplying advanced voice and data recording solutions across the Benelux region.
BPS was established in 1995 and now provides recording and quality monitoring systems to telecom solutions providers as well as direct to a wide range of sectors including contact centre, security, healthcare, financial services and insurance. The company has teamed up with Red Box to expand its recording capability and better meet the needs of small and medium sized companies that typically make up its user base.
Gerry van de Kerkhof, CEO of BPS International commented: “Many businesses we are dealing with, especially within the contact centre sector, are small and medium sized operations that require between 40 to 50 channels, so we needed a solution that is suitable in terms of flexibility, functionality and integration. Red Box’s software can be effectively tailored to meet precise customer requirements, so is an ideal solution for our business moving forwards.”
Lee Jones, CEO of Red Box Recorders said: “Our Red Box Quantify Recording Suite is a user-friendly and intuitive voice and data recording software solution that is suitable for companies and organisations of all sizes. This smart, scalable and forward thinking technology is backed by an established global infrastructure to deliver the highest levels of quality, service and support to our partners and their customers.”