Red Box Recorders has signed an agreement with Sao Bac Dau Technologies Group to further expand its partner programme in Asia Pacific. The company will become Red Box’s second reseller within Vietnam as part of plans to significantly grow the network across the region during 2013.
Sao Bac Dau, one of the largest Cisco resellers in Vietnam, was looking to add complimentary products that would enhance its existing telephony offering. It had previously utilised local and regional recording providers on a project-by-project basis, but wanted to team up with a global brand that would help deliver competitive advantage and real value to it wide range of customers.
Moving forward, Sao Bac Dau will be able to utilise the Red Box Quantify Recording Suite, a user-friendly and intuitive voice and data recording software solution that can be seamlessly integrated with all Cisco telephony platforms. Furthermore, it can be tailored to meet precise requirements with a wide range of functionality including Quality Management, PCI Compliance, Call Management and Billing, Event Reconstruction and Audio Analytics.
Minh Pham Le, Director of Service Solution Center at Sao Bac Dau Technologies Group commented: “We wanted a recording partner that could provide advanced technology solutions supported by an established global infrastructure to deliver the highest levels of quality, service and support. Red Box’s unrivalled expertise means it is able to meet the exact business and operational needs of our customers across a wide range of industry sectors.”
Lee Jones, CEO of Red Box Recorders said: “We now have more than 200 partners worldwide, backed by our regional office network, to provide unrivalled levels of local sales and technical support globally. We are planning to significantly grow our presence, with particular focus on Asia Pacific and North America, to take advantage of new business opportunities within overseas markets."