Red Box Recorders has teamed up with Hong Kong-based Transcom to boost its presence within mainland China. This latest agreement is part of an ongoing expansion of the Red Box’s partner and reseller network to take advantage of demand for advanced voice and data recording solutions within the Asia Pacific region.
Transcom will become a key partner operating in mainland China, targeting opportunities within the call centre, financial services and public safety sectors. The deal will enable the Avaya reseller to enhance its offering to customers by utilising the Red Box Quantify Recording Suite as part of its communications solutions.
Bill Chiu, General Manager of Transcom commented: “Red Box Quantify is a user-friendly and intuitive voice and data recording software solution that is suitable for companies and organisations of all sizes. This added flexibility and ease-of-use will enable us to target a broader range of opportunities and meet the exact needs of our customers.”
Lee Jones, CEO of Red Box Recorders said: “Earlier this year we launched a Chinese language version of Red Box Quantify to support our growth within Hong Kong and mainland China. By working closely with Transcom we will significantly expand our reach within these markets and support our wider expansion plans within the Asia Pacific region.”