Papers from Quocirca
This is a selection of papers on IT-Director.com. Would you like to view all papers we currently hold?
1. Weak Links
All organisations have to manage online information supply chain, this is a given. The security choices being made by those already pushing the information supply chain to its limits are a guide to those that will inevitably follow in their steps.
2. Getting to Know You
The need to effectively engage with outsiders has turned identity and access management (IAM) into a business priority, which means, when the case is well made, funds are available. Those transacting direct with consumers online are leading the way.
3. European Channel MPS Priorities
This paper examines MPS adoption amongst resellers in Europe, based on original Quocirca research, and discusses the challenges faced as they embark on their MPS journey.
4. Analytics exploration - today and tomorrow
Existing analytics approaches meet point needs for specific roles within an organisation. The analysis of a blend of multiple different data sources will help to add distinct business value to an organisation.
5. The adoption of cloud-based services
This report examines the issues around the adoption of cloud-based services and looks at the security technology that is being deployed by enthusiasts and why the avoiders are holding back.
6. Sourcing and integrating managed services
This paper looks at the issues that mid-market IT and business managers need to take into account when deciding how to deploy applications and when they should consider turning to managed service providers (MSP) for resources and advice.
7. Customer automation management
Suppliers have to deal with many customers, who all differ in the way they wish to interact. This report looks at these challenges and how they can be overcome.
8. What's costing you dearly?
IT advances need to go hand-in-hand with business process improvements to ensure that organisations gain the maximum benefit of being more flexible, agile and efficient.
9. The mid-market conundrum
The research presented in this report shows the extent to which UK-based mid-market IT leaders recognise these problems and how effectively they are working with IT service providers (ITSP) to deliver improved services to their business.
10. Beyond Big Data - The New Information Economy
Organisations are faced with an ever-increasing flow of different data types, including formal, database transactional information as well as less structured documents, voice and video.
11. The wastage of human capital in IT operations
This report presents research that underlines the scale of the problem and makes the case for more automation in IT operations management, rather than deploying more and/or cheaper labour.
12. The mobile print enterprise
This report highlights the market drivers for mobile printing in the business environment, discusses some of the main offerings in the market and suggests some best practices for building a mobile print strategy.
13. E-invoicing: Ready for Prime Time
Despite today's digital age, of the 30 billion invoices sent and received in Europe every year, more than 90% are in paper format. This is not only labour intensive and error prone, but comes at both a financial and environmental cost.
14. The total MSP
Comprehensive management and protection of information can only be achieved when both, data centres and end points, are under control. Managed service providers (MSPs) have typically focussed on just data centres. It's time to change their thinking.
15. On the road again: managing the road warriors' expenses
From customer contact and records keeping, through calendaring and scheduling to mapping and news feeds, the mobile phone is usurping the laptop as the main point of technology for the road warrior.