The dangers of the Christmas period, and how businesses can avoid them
Hardware failures are a source of constant annoyance and disruption for business throughout the year, but when these failures occur at Christmas, it can be more damaging than ever
Alan Watson, Barron McCann | 17th October 2014
IT Purchasing: If you do what you've always done, you'll get what you've always got
The world of technology a confusing place, however, this does not mean that retailers should carry on purchasing IT without understanding exactly how it delivers value to the organisation
Alan Watson, Barron McCann | 29th September 2014
Operational intelligence as a value-add
IT operational intelligence opens up two new value add offerings for resellers to make to customers: improved IT management services and new business insights.
Bob Tarzey, Quocirca | 14th August 2014
Onwards and upwards for social customer service
The growth of customer service via social channels is still in its infancy. That said, it has made incredible strides over the last few years
Martin-Hill Wilson, NewVoiceMedia | 24th June 2014
Modern supply chains - how innovative sellers engage customers in entirely new ways
Speed of the supply chain, getting to market faster, so sellers can have more of their products into their customers' hands faster, is becoming a much bigger priority.
Dana Gardner, Interarbor Solutions | 20th May 2014
Rackspace's new Crawley campus: data centre services trump pharma
Rackspaces new data centres in Crawley will be the first built completely adhering to Open Compute standards
Bob Tarzey, Quocirca | 6th March 2014
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