Channels -> Distribution
Onwards and upwards for social customer service
The growth of customer service via social channels is still in its infancy. That said, it has made incredible strides over the last few years
Martin-Hill Wilson, NewVoiceMedia | 24th June 2014
Modern supply chains - how innovative sellers engage customers in entirely new ways
Speed of the supply chain, getting to market faster, so sellers can have more of their products into their customers' hands faster, is becoming a much bigger priority.
Dana Gardner, Interarbor Solutions | 20th May 2014
It's 8 PM: Do you know where your orders are?
In a matter of a decade, retail has come to mean multiple sales channels that include not just stores but also e-commerce, m-commerce (mobile), f-commerce (Facebook), s-commerce (social) and v-commerce (video-enabled).
Craig Sears-Black, Manhattan Associates | 9th November 2012
IT channel: Will cloud rain on resellers' parade?
The IT industry's apparently headlong rush towards cloud computing poses serious questions about resellers and their relationships with user organisations.
Bob Tarzey, Quocirca | 28th March 2011
What will the 2011 Census tell us?
What will the 2011 Census tell us? Not much without geographic information technology! Demographic information guides the planning for all sectors. Whether for the provision of public services, the...
Natalie Newman, Bloor Research | 24th March 2011
Getting cloudy in the channel
Resellers need to think how they add cloud services to their portfolios. Distributors are ready to help.
Bob Tarzey, Quocirca | 16th March 2011
Business headlines from BBC News:
Published by: electronicdawn Ltd.