London, Riyadh and Jeddah – 9 December 2013: Datix, a global supplier of patient safety software today announced that King Faisal Specialist Hospital & Research Centre (KFSH&RC) has chosen Datix to streamline processes and introduce a more efficient, integrated approach to incident, complaints and risk management. Health Matrix, Datix’s local partner in the Middle East region is working with the 1,110-bed facility to implement a phased roll-out of the new technology. The entire system is scheduled to go live in February 2014 in Riyadh, followed just two months later at the hospital in Jeddah. KFSH&RC will benefit from a wide range of Datix functionality including the Incident Reporting, Complaint Handling, Patient Experience, Hotspots, Safety Alerts and Dashboards modules.
An increase in incident reporting, from 1,700 to 7,000 incidents annually since 2004 prompted KFSH&RC to look for a unified and more sophisticated solution to replace the organisation’s two existing systems for handling incidents and analysing data. In particular, the ability to report accurately on all incidents and complaints, proactively spot trends and benchmark the performance of KFSH&RC against similar organisations in the region were key selection criteria. After carefully reviewing the marketplace, Datix was chosen as the supplier of choice.
Qasim Al Qasabi, MD, FRCSIFACS, Chief Executive Officer of King Faisal Specialist Hospital & Research Centre commented, “The partnership with Health Matrix and Datix reaffirms our commitment and support to quality and patient safety.”
Using Datix, KFSH&RC will be able to capture all critical incidents, complaint and risk information in one place, helping it to improve the organisation’s risk profile and so minimise the re-occurence of common events. The structured nature of Datix will encourage KFSH&RC to adopt a common terminology for both clinical and non-clinical events that actively drives efficiencies and accelerates incident resolution. Accurate, real-time data stored in Datix will enable trends to be identified meaning that potential areas for improvement can be recognized quickly and priority issues addressed immediately. The advanced reporting capabilities of Datix will provide KFSH&RC with a powerful tool for tracking and measuring its performance against similar organisations in the healthcare sector giving it a distinct competitive advantage.
KFSH&RC also plans to link the new Datix solution with its Clinical Information and Enterprise Resources Planning (ERP) systems and make it an integral part of the organisation’s existing clinical information system, SMS and IT infrastructure.
Jonathan Hazan, Chief Executive Officer at Datix added, “Our presence in the Middle East continues to grow and we are delighted to count a prestigious organisation such as KFSH&RC as one of our customers. Working closely with Health Matrix, we look forward to delivering a totally unique platform that promotes a proactive approach to patient safety. Our flexible, highly scalable solutions are ideally suited to dynamic organisations like KFSH&RC which rely on technology to aid their strategic decision-making and derive quantifiable benefits from day one.”
Abdul Rahman Qasim, Chief Executive Officer at Health Matrix concluded, “We are proud to partner with KFSH&RC as it strives to make patient safety and risk prevention a natural part of its corporate culture. The successful outcome of the project will impact positively on the KFSH&RC brand, firmly establishing it yet again as one of the most pioneering healthcare institutions in the Kingdom and a recognized leader in the Middle East.”
About King Faisal Specialist Hospital & Research Centre
King Faisal Specialist Hospital & Research Centre (KFSH&RC) is 1110-bed multi-facility, multi-entity tertiary care hospital (with remote sites) and one of the leading healthcare institutions in the Kingdom of Saudi Arabia. Its mission is to provide the citizens of Saudi Arabia with the highest level of patient care with a full range of medical and dental services equal to the best available in other leading hospitals around the world. In many fields of medical science, KFSH&RC is a recognised leader and, in the Middle East, has been a pioneer in numerous medical programs since being established 35 years ago. The hospital meets the exact standards of JCIA (Joint Commission on International Accreditation).
For further information please visit http://www.kfshrc.edu.sa
About Health Matrix
Health Matrix is one of the fast growing corporations in health care industry in the region. Its team of professionals’ extensive expertise and unique connections in Healthcare sector in the region has helped distinguish Health Matrix since it was founded in 2009. Health Matrix has offices in Saudi Arabia and Jordan and on-going projects throughout the Middle East Region. The main vision of Health Matrix team is to meet the needs of Middle East Region through establishing a “Connecting Health” Platform for Health Community. To Learn more visit www.healthmatrixcorp.com or call: +966 1 4626625
Datix has been a pioneer in the field of patient safety since 1986 and is today the leading supplier of software for patient safety, risk management, incident and adverse event reporting. Datix aims to help healthcare organizations build a culture and practice that drives excellence in patient safety. It recruits and retains people committed to the healthcare sector and continually invests in its software and services to ensure that it integrates best practice and learning.
Datix is focused on the health and social care sector. Its customers include public and private hospitals, primary care providers, GP surgeries, mental health and ambulance service providers. Its clients also include organizations delivering care home and domiciliary care services. Within the UK this includes more than 75% of the National Health Service. Internationally the Datix client base is growing rapidly and includes large scale deployments in Canada and the USA as well as clients in Europe, Australia and the Middle East.
Datix is headquartered in London, United Kingdom. To learn more, visit www.datix.co.uk or call +44 (0)20 8971 1971
For further information please contact:
Health Matrix Corporation
Ola Al Anqar
Marketing and Communications Manager
P : +966 1 4626625
F : +966 1 4631448