Business Issues -> Security & Risk
Released: 19th June 2013
Brussels – June 19, 2013 – India’s VoIP market will grow 27 percent annually over the next five years, some analysts estimate, as the government and service providers invest heavily in wired and wireless broadband expansion. To capitalize on that growing installed base, Knowlarity Communications will use Voxbone DID numbers to provide cloud-based VoIP services to small and medium businesses throughout India and the rest of the world.
Consistently ranked as one of Asia-Pacific’s fastest-growing companies, with funding from Sequoia Capital, Knowlarity cloud services enable businesses to reduce communications costs, improve customer service and enhance their competitive position. Knowlarity will use Voxbone international DID numbers to link incoming calls all over the world to its hosted PBX system “Super Receptionist.” The service replaces legacy branch exchanges for small and medium businesses and adds functionalities such as intelligent call routing and CRM integration.
Knowlarity is the latest Indian service provider to select Voxbone numbers. Other customers include Sify Technologies, which has used Voxbone since 2011 to provide worldwide geographical and toll-free telephone numbers.
“Our relationship with Knowlarity shows how Voxbone has quickly become the partner of choice for innovative VoIP and cloud providers across India,” said Itay Rosenfeld, Voxbone CEO. “As an early adopter of Voxbone services, Knowlarity now has a major competitive advantage in the domestic market and the ability to quickly expand internationally.”
“The combination of Knowlarity and Voxbone will give Indian businesses powerful new options for enhancing productivity, customer service, competitiveness and expansion options,” said Ambarish Gupta, Knowlarity CEO and founder. “By working with Voxbone, Knowlarity continues its commitment to changing the way small and medium enterprises do business locally and globally.”
Voxbone provides telephone numbers in more than 50 countries, giving service providers, contact center operators and enterprises access to local numbers that ring on VoIP-enabled systems, phones or applications anywhere in the world. Voxbone’s worldwide geographical, toll-free and geographically independent telephone numbers serve as a technological bridge between cloud-based networks and traditional PSTN and mobile networks.
Service Delivery Executive
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Published by: IT Analysis Communications Ltd.
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