MissionMode Solutions, a leading provider of emergency notification and incident management systems, has made its Spring 2013 update of the Notification Center and Situation Center applications available to all customers. The company deploys four to five new releases each year, more than other software companies in their industry.
The most anticipated new feature is the ability to categorize notification contact channels based on customer-specific criteria. This increases the flexibility of both MissionMode applications, while streamlining the notification process to produce even greater customer efficiencies.
"With our rapid product release cycle—something you should expect from a SaaS provider—we’re continually driving improvements to our customers’ business", said Jason Zimmerman, MissionMode VP of Customer Experience. "The Spring 2013 Release is no exception. Our customers are at the forefront of our product management process and we expect to keep the Notification Center and Situation Center the most effective applications for Emergency Notification and Incident Management."
MissionMode's Notification Center emergency notification software includes features not found in most other systems, including:
- Different messages to different devices in the same alert
- Recorded voice alerts
- GIS mapping technology with support for layers
- Customizable automation rules
The company's Situation Center incident management software is a streamlined virtual command center for coordinating, collaborating and communicating during any type of incident. Unlike most other systems, the Situation Center is easy to use during a fast-moving crisis, even with minimal training.
"Expect more releases and new products during 2013 as we continue to accelerate our class-leading support for customers", said Malcolm Hafner, MissionMode CEO.
MissionMode Solutions, Inc. is a technology services provider dedicated to streamlining communications and facilitating team collaboration for crises and operational incidents. MissionMode's unique combination of emergency notification and incident management creates a web-based virtual command center that helps private and public sector organizations reduce the time between knowing about a mission-critical issue and doing something about it. MissionMode is a portfolio company of SilkRoad Equity LLC (www.silkroadequity.com), which specializes in public safety technologies amongst other high growth sectors. For more information, visit www.missionmode.com.