Business Issues -> Quality
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Cancer Research UK Improves Customer Experience - - with Red Box Recorders -
Cancer Research UK has implemented the Red Box Quantify Recording Suite to record all its calls at its national contact centre in Oxford.
Date: 17th October 2014 | Published By: Red Box Recorders
Keysource, the leading Data Centre Design and Build Company, Recognised - - for Health & Safety Culture -
Keysource, the leading data centre design and build company, has been accredited to the OHSAS 18001 standard
Date: 4th September 2014 | Published By: Keysource
Muddy Boots Implements Logi Analytics for Quality Assurance and Compliance in the Food Supply Chain - Logi Analytics brings real-time decision making to Muddy Boots' global customers
Muddy Boots implements Logi Info from Logi Analytics to enhance quality assurance and compliance reporting capabilities in the food business
Date: 14th August 2014 | Published By: Logi Analytics
Red Box Recorders Successfully Completes Interoperability Testing - - with Mitel MiVoice Business -
Red Box Recorders, a leading voice and data recording provider, announced that version 3B of Red Box Quantify Recording Suite has achieved Mitel®-Approved Test (MAT) Recertification with Mitel MiVoice Business unified communications software.
Date: 15th April 2014 | Published By: Red Box Recorders
eSellerPro wins 2014 Red Herring Top 100 Europe Award
Red Herring is a global media company which unites the world's best high technology innovators, venture investors and business decision makers in a variety of forums
Date: 11th April 2014 | Published By: RealWire
Twitter least effective customer service channel for UK brands, according to new study - Eptica research of top 100 companies finds customer experience 'average' across web, email & Twitter
Many UK companies are still struggling to deliver adequate customer service through the web, email, social media and web chat channels, with Twitter performance particularly patchy according to a new study.
Date: 25th March 2014 | Published By: Eptica
Contactability Launches Review & Referral Service for Insurance Agents - Review & Referral Service now available for Insurance Agents nationwide!
Review & Referral Service now available to help insurance agents obtain reviews and referrals from their clients.
Date: 21st February 2014 | Published By: Contactability
Make apprenticeships accessible to dyslexic people
Mark McCusker, BATA Chair and CEO of Texthelp calls for assistive technology to be allowed to be used in written apprentices assessments.
Date: 21st February 2014 | Published By: Livewire PR
Canterbury Cathedral selects Purple WiFi - Purple WiFi, the cloud-based Social WiFi software company
Canterbury Cathedral takes action following recent reports that public WiFi is being used to access explicit content and that 58% of venues worldwide currently have no content filtering in place.
Date: 20th February 2014 | Published By: Purple WiFi
Sword Achiever and LNS Research announce Webcast: Understanding Your Quality Management Maturity - and eBook launch: The EQMS Technology Roadmap
Sword Achiever, supplier of enterprise Quality and Risk Management solutions, has teamed up with LNS Research to present a Webcast & launch an eBook about harnessing Enterprise Quality Management (EQM) to support and promote Operational...
Date: 10th February 2014 | Published By: PR Artistry
Do you invite customers to meet your advisors?
NewVoiceMedia considers how customer service leaders can refocus their advisors on the human side of their work
Date: 29th January 2014 | Published By: NewVoiceMedia
Petrotechnics to Share New Approach to Managing Asset Integrity Risk at Oil & Gas IQ AIM, Stavanger
Petrotechnics, the global leader in transforming frontline operational performance and lowering operational risk will be presenting at the Oil and Gas IQ Asset Integrity Management Summit in Stavanger, 27th - 29th January 2014.
Date: 21st January 2014 | Published By: RealWire
Digital Keystone and Babel Systems announce new strategic alliance
Partnership will provide financial institutions with a scalable enterprise application solution
Date: 20th January 2014 | Published By: RealWire
Computop Paygate 6.0 Extends Support for International and Domestic Payments
…Latest Version of Computop's Payment Platform Utilized by Leading Global Merchants Features Additional Payment Methods and Collecting Services…
Date: 16th January 2014 | Published By: RealWire
The Smartphone is the Consumer Power Tool for Christmas Shopping
Scandit Helps Businesses Make it Easy for Consumers to get Their Last-Minute Holiday Purchasing Accomplished
Date: 19th December 2013 | Published By: RealWire
Emulex Drives Gen 5 Fibre Channel Deployments with Adoption by Key Ecosystem Partners
ATTO Technology, Bloombase, Imation, Permabit, and Violin Memory Certify Emulex Gen 5 Fibre Channel Technology for Flash Storage, Backup and Security Deployments
Date: 17th December 2013 | Published By: RealWire
CICA Gets IT System Justice with LANDesk
LANDesk implements Service Desk to help CICA spend more time helping victims
Date: 13th December 2013 | Published By: RealWire
Data pioneering startups from 16 countries among the top 50 at CODE_n
The majority of finalists at CeBIT 2014 from the UK, the US and Germany
Date: 10th December 2013 | Published By: RealWire
Confirmit congratulates customers shortlisted for MRS Awards
Eight customers shortlisted in twelve different awards categories
Date: 5th December 2013 | Published By: RealWire
Hastings Direct chooses Eptica's Multi Channel Customer Email & Knowledge Management Platform
Hastings Direct is deploying Eptica's multi channel customer service platform to enhance customer service and provide improved channel choice for its 1.3 million customers, while increasing efficiency across its contact centre operations.
Date: 4th December 2013 | Published By: Eptica
Published by: electronicdawn Ltd.