Business Issues -> Quality
Tips for delivering an effortless customer experience that meets expectations
Everyone knows that poor customer experiences negatively impact customer loyalty, brand image and an organisation's bottom line
Tim Pickard, NewVoiceMedia | 31st October 2014
Internet of Things - Architectures of Jelly
Many of the applications touted in the current internet of things clamour may not be safety critical, but their value will rapidly be eroded if they fail to scale or reliably deal with their big data
Rob Bamforth, Quocirca | 18th April 2014
How planning poker works and why should you try it
Planning poker, also known as Scrum poker, is a fantastic technique you can use to estimate the development time needed to create a feature. The technique is ideally suited for Agile work, however it will work just as well in other methods.
Ulf Eriksson, ReQtest | 31st March 2014
Masters of Machines: turning machine data in to operational intelligence
How the most advanced users of operational intelligence are using machine data for commercial benefit.
Bob Tarzey, Quocirca | 24th March 2014
Introduction - In this age of digital by default it is important that all digital content is accessible. This will include web sites and web pages but also video, audio and documents. This article will...
Peter Abrahams, Bloor Research | 14th January 2014
Optimising performance and security of web-based software
The majority of on-demand applications are being provided by end user organisations to external users. Ensuring the performance and security of these applications is an on-going challenge.
Bob Tarzey, Quocirca | 12th December 2013
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